Clerk, Health Records & Booking - Casual​/On-Call, Bella Bella

Location: Inside Passage and the Queen Charlottes (Queen Charlotte City)

Salary Details
The salary range for this position is CAD $28.74/Hr.

- CAD $28.74/Hr.

Job Summary
Come work as a Health Records Clerk with Vancouver Coastal Health (VCH) at Heiltsuk Hospital in Bella Bella, BC! Apply now to join the team!

Within the context of a client/resident and family centred care model and in accordance with established vision and values of the organization, this position performs clerical duties in support of health records management, obtains information required in the admission of patients to the facility, emergency, acute and residential care, completes admission documentation and discharge documentation, and maintains patient files accordingly. Receives, records and accounts for payments received in accordance with policies and procedures.

Responsibilities include pulling, distributing, retrieving, assembling, reviewing and filing health records and reports. Releases information to authorized personnel in accordance with established standards and procedures, conducts censuses on charts. Schedule and books appointments. Performs reception and information services by receiving visitors, as well as answering telephones.

Location
Bella Bella is a beautiful island community off the central coast of British Columbia, 690 km north of Vancouver. It is surrounded by a magical world of channels, inlets and old growth forest. It is home to salmon, orcas, humpbacks, bald eagles and the other denizens of the Pacific Northwest. The climate is mild and the area is a paradise for kayaking, sport fishing, hiking and photography.

The Heiltsuk Hospital in Bella Bella has 7 acute beds, 7 long term care beds and a 4‑bed emergency department open 24/7, along with Laboratory and Diagnostic Imaging services. It offers telehealth services as well as speciality clinics. Heiltsuk Hospital also has an Intensive Case Management team for mental health and substance use. There is a medical clinic and a pharmacy located in the hospital.

The healthcare team consists of Physicians, RNs, LPNs, PCAs, Laboratory and Radiology Technologists, Combined Lab/X‑Ray Technologists, Pharmacist, Pharmacy Assistants, and Support Services Personnel.

Qualifications
Education & Experience

Grade 12, plus one year recent related experience or an equivalent combination of education, training and experience.

Knowledge, Skills & Abilities

Ability to keyboard at 45 wpm.

Ability to communicate effectively both verbally and in writing.

Ability to deal with others effectively.

Ability to organize work.

Ability to operate related equipment.

Physical ability to carry out the duties of the position.

Closing Statement
The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check. As per Ministry of Health policy, all health care workers working in publicly‑funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections.

Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

Benefits

Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan

Grow your career with employer‑paid training and leadership development opportunities

Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families

Award‑winning recognition programs to honour staff, medical staff and volunteers

Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity‑deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Only short‑listed applicants will be contacted for this posting.

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