Care Navigator at Mallaig Medical Practice

Location: Mallaig

Join the dedicated team at Mallaig & Arisaig Medical Practice as a Care Navigator/Receptionist in Scotland’s stunning west coast. Deliver compassionate patient care by helping individuals access needed services and clinicians.

This role focuses on providing quality, patient-centered support to around 1800 local residents. As a Care Navigator, you will be the first contact for patients, ensuring effective resource allocation and timely care. Your organizational skills and patience will contribute to enhancing our service delivery in this multi-disciplinary environment.

Key Responsibilities:

• Serve as first point of contact for patient inquiries

• Connect patients to appropriate services and clinicians

• Ensure efficient use of Practice resources

• Facilitate timely delivery of patient care

• Collaborate with a multi-disciplinary team

Requirements:

• Organized and patient-focused approach

• Effective communication skills with patients

• Commitment to delivering high-quality care

• Experience in a receptionist or healthcare role preferred

• Willingness to embrace NHS Scotland's diversity goals

Embrace the chance to contribute positively to patient health and well-being in a beautiful, community-focused environment.