Medical Office Assistant West Saanich Medical

Location: Saanich

Medical Office Assistant West Saanich Medical  Medical Office Assistant   Wage:  $26–$28 per hour, based on experience
West Saanich Medical Clinic, operated by the South Island Primary Care Society, is looking for an experienced, organized, and patient-focused  Medical Office Assistant (MOA)  to join our growing team.
We are seeking someone who thrives in a busy primary care environment, takes initiative, and is passionate about supporting physicians and improving access to healthcare in our community.

Key Responsibilities   Manage patient scheduling, registration, and communications.
Support physicians with daily clinical and administrative operations.
Complete physician billing, submissions, and reconciliations.
Maintain accurate patient records using Med Access EMR.
Coordinate referrals, incoming reports, and clinical documentation.
Provide exceptional patient service in a fast-paced medical environment.
Support clinic workflows and contribute to an efficient, collaborative team.

Required Qualifications   Minimum 3 years of Medical Office Assistant experience.
Experience using Med Access EMR is required.
Physician billing experience is required, including familiarity with BC MSP billing processes.
Strong organizational, multitasking, and communication skills.
Ability to work independently and collaboratively in a busy clinic.
Professionalism, discretion, and a commitment to patient confidentiality.
Why Join Us?  West Saanich Medical Clinic is part of the South Island Primary Care Society, a growing non-profit organization committed to addressing the primary care crisis on South Vancouver Island.
You'll be joining a dedicated team working to expand access to family medicine and urgent primary care while making a meaningful difference in the community.
About Company  We own and operate  seven primary care clinics  throughout South Vancouver Island, supporting family physicians, nurse practitioners, and interdisciplinary care teams in delivering sustainable, patient-centred care. Our model is designed to remove administrative and operational burden from clinicians, allowing care teams to focus on what matters most—building long-term relationships with patients and improving health outcomes.