Night Audit

Location: Victoria

Located in the heart of Victoria BC, the Strathcona Hotel is a stunning Victorian landmark that dates back to the historic gold rush area of the region. The Strathcona hotel is family owned and operated and has a long history of being "Victoria's Entertainment Center".

OUR VENUES

• The Sticky Wicket Pub and Restaurant
• The Maple Room
• The Rooftop Patio
• Wicket Hall
• The Clubhouse Bar
• Big Bad Johns
• The Games Room
• The Strath Ale, Wine and Spirit Merchants

The Strathcona Hotel, in the heart of beautiful Victoria British Columbia is looking to hire a reliable, mature and energetic individual to join our Front Desk team.

Our ideal candidate enjoys working with others and thrives to deliver a positive and pleasant experience to our guests. You must be dependable, organized and enjoy both clerical duties and customer relations.

Previous accounting experience is not mandatory.

Shift hours: 11:30pm to 7:30am

Availability is required for:
Thursday, Friday, Saturday, and Sunday nights - flexibility is a requisite

Duties and Responsibilities included but not limited to:

• Check-in late night arrivals
• Check-out early morning departures
• Create new reservations for walk in guests, and create, modify, and cancel reservations for future stays
• Answer telephone enquiries about the hotel and attached venues
• Assist guests in house with requests and concerns
• Work with the Security team to ensure the comfort of hotel guests, and ensure quiet time and occupancy policies are adhered to
• Assist team members with cashing out, and signing in/out keys

We offer:

• 50% off meals while working or when visiting as a guest
• 10% at the Strath Ale Wine and Spirit Merchants
• Health and dental benefits
• Opportunity to attend free shows and events
• Fun work environment with opportunities for development and career advancement

Apply today to learn more about this exciting opportunity.

Passion for guest service
* Excellent interpersonal and time management skills
* Exceptional communication skills, both written and oral
* Must be a team oriented & motivated individual
* Highly organized, results-oriented with the ability to be flexible and work well under pressure
* Knowledge of Word, Excel and Property Management Systems
* Cash handling and processing experience
* Knowledge of Victoria and surrounding area and attractions
* Night audit experience an asset