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IT Support Technician - Elk Valley Resources
Job in
East Kootenays (Fernie), British Columbia, V0B, Canada
Listed on 2026-06-06
Listing for:
Glencore Canada
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
IT Support, Desktop Support
Job Description & How to Apply Below
Join Elk Valley Resources as an IT Support Technician on-site in beautiful British Columbia. This role focuses on delivering essential desktop support services in a mining and industrial setting.
Reporting directly to the Supervisor of End User Computing, you will manage both Tier 1 and Tier 2 support for various technologies. Your expertise will be vital in maintaining hardware, configuring systems, and assisting users. Collaboration with vendor support and internal teams will also be a crucial part of your daily tasks to ensure smooth operations.
Key Responsibilities:
• Deliver on-site and remote support for desktops and peripherals
• Troubleshoot and maintain IT equipment in various environments
• Document all activities through the IT ticketing system
• Coordinate with stakeholders for sourcing IT assets
• Develop training materials for end users on IT systems
Requirements:
• Two years of IT experience in an industrial setting
• Proficient in Microsoft Windows and Office Suite
• Familiarity with ticketing platforms like Service Now
• Understanding of client-server networking and diagnostic tools
• Valid Class 5 Driver’s License necessary
Utilize your IT skills to support Elk Valley Resources in achieving operational excellence.
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