Sales Engineer

Location: Ontario Centre (Queensville)

About the Company
Our client, a leader in secure mobile identity verification and digital trust in Canada, is seeking to hire a Sales Engineer (hybrid, 3 days/week).
About The Opportunity
Act as the technical advisor during client discovery, solution design, and pre-sales engagements   Lead customer onboarding activities, including new client implementations, partner onboarding, and product rollouts   Collaborate with Sales, Product, Engineering, and Customer Success teams to design and deliver client solutions   Support architecture and integration discussions with customer technical teams   Manage post-sales activities, including issue resolution, customer reporting, performance monitoring, and ongoing account support   Gather customer feedback and market insights to influence product enhancements and solution strategy   Develop technical documentation, presentations, demos, and proof-of-concept solutions   Serve as a bridge between Sales, Product, and Engineering teams to ensure successful customer outcomes
About You       Experience in Sales Engineer, Solutions Architect, Technical Consultant, Technical Account Manager, or similar client-facing technical role   Strong customer-facing communication and presentation skills   Experience supporting API integrations, solution architecture, and technical onboarding processes   Understanding fraud prevention, identity verification, authentication, cybersecurity, IAM, risk management, or related technologies   Ability to work cross-functionally with Sales, Product, Engineering, and Customer Success teams   Strong technical aptitude with the ability to quickly learn new technologies and platforms   Experience managing multiple priorities in a fast-paced environment   Knowledge of AWS and cloud-based technology environments   Experience working with telecom, financial services, fraud, identity, authentication, or security-related solutions is highly preferred
Bonus Items       Bilingual (English/French)   Experience in fraud prevention, identity verification, trust & safety, IAM, or cybersecurity   

Experience with telecom data products or mobile identity solutions   Familiarity with AI/ML concepts and fraud detection platforms   Experience in financial services, fintech, telecommunications, or regulated industries

How to Apply

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This position for employment is for a current vacancy with Vaco/Highspring’s client. You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting.

The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer:
Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied.

Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and…