IT Manager
Job in
Arthur, Ontario, Canada
Listed on 2026-08-02
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
Systems Administrator, IT Project Manager, IT Support, Cybersecurity
Job Description & How to Apply Below
Position Summary The IT Manager provides leadership and oversight for the organization’s IT operations, ensuring the reliability, security, and efficiency of all technology systems supporting business functions. This role requires a strong operational mindset to manage a broad range of IT services, including infrastructure, applications, communication systems, and end-user support. The IT Manager is responsible for ensuring uninterrupted system availability during production hours while driving continuous improvement, standardization, and digital transformation initiatives across the organization.
Reports To:
Regional IT Director, Americas
Key Responsibilities
Lead IT operational and strategic planning, including innovation, project planning, and resource allocation.
Oversee the deployment, monitoring, maintenance, development, and support of all IT systems, including networks, servers, PCs, operating systems, hardware, software, telecommunications, and office automation equipment.
Ensure high availability and reliability of IT systems to support uninterrupted production operations.
Analyze, benchmark, and recommend improvements to IT infrastructure and systems to support organizational growth.
Manage end-user services, including help desk and technical support, ensuring timely and effective issue resolution.
Collaborate with business stakeholders to define system requirements and support new technology implementations.
Stay current with emerging technologies and recommend upgrades or enhancements where applicable.
Develop and manage Requests for Proposal (RFPs); liaise with vendors to negotiate contracts and service agreements aligned with business objectives.
Maintain IT asset management practices for hardware, software, and related equipment.
Manage the IT department budget, including forecasting, purchasing, and cost control; develop business cases and cost-benefit analyses for IT initiatives.
Establish, implement, and enforce IT policies and procedures, including security, disaster recovery, architecture, and service delivery standards.
Ensure compliance with JSOX (Internal Controls) and support internal and external audit requirements.
Lead and develop the IT team to achieve departmental and organizational goals.
Drive standardization, automation, and digitization initiatives across the organization.
Perform other duties as assigned. Qualifications & Experience
Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field, or equivalent work experience.
Minimum 5+ years of progressive IT experience, including leadership or team management responsibilities.
Experience in a manufacturing or automotive environment is preferred.
Strong knowledge of IT infrastructure, networks, cybersecurity, and enterprise systems.
Proficiency in managing and supporting Windows and Linux operating systems.
Experience with IT project management and vendor coordination.
Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are considered an asset.
Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Strong knowledge of Microsoft 365 ecosystem, including SharePoint and Teams.
Experience with Microsoft Azure and Active Directory environments.
Experience with VMware, Veeam Backup & Replication
Familiarity with IT service management tools such as JIRA and Confluence is an asset.
Knowledge of SAP systems is considered an asset.
Experience in network infrastructure Core Competencies
Strong leadership and team management skills
Excellent problem-solving and analytical abilities
Effective communication and interpersonal skills
Ability to prioritize and manage multiple initiatives in a fast-paced environment
Strategic thinking with a focus on continuous improvement Musashi Expectations Company Standards:
Uphold company policies and procedures.
Champion the Musashi Philosophy and adhere to company values.
Follow all safety procedures and instructions.
Actively contribute to company and departmental goals.
Adhere to Musashi’s 5S principles, as well as quality, environmental, and health & safety systems.
Maintain professional, respectful, and positive interactions with all…
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