End-User IT Support Specialist - VIP & Onsite
Job in
Grassland, Alberta, Canada
Listed on 2026-08-31
Listing for:
Sharp Brains
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Sharp Brains is seeking an IT support specialist to deliver end-to-end desktop and laptop support, troubleshooting hardware, software and connectivity issues across Windows environments. The role covers IMAC tasks, OS imaging, SCCM/Intune/Service Now asset tracking and remote assistance.
Contributor to documentation and policy adherence with ITIL practices. The candidate will support Active Directory, basic user management, and provide VIP onsite escalation during outages, ensuring quick
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