Network and Infrastructure Technician

Grow With Us – Join the Nature Fresh Farms Team!

Imagine breaking from tradition to ensure a brighter future for generations to come.

At Nature Fresh Farms®, we’re committed to nourishing people and the planet through greenhouse farming.

Since 1999, our family-owned company has pursued a simple yet profound goal:
to cultivate a kinder, healthier future
. Today, we’re proud to be one of North America’s largest vertically integrated leaders in greenhouse-grown produce
. While we are growers, we are also greenhouse builders, plant nurturers, and collaborative partners united by shared values and vision.

Our journey is far from over. As we look to the future, we remain committed to:

• Innovation and conservation
• Reducing waste and promoting biodiversity
• Creating a more sustainable, inclusive, and friendlier world for all

We are currently looking to fill a full-time, permanent position for a Network and Infrastructure Technician in our Information Technology Department at our Leamington office.

• Network Design and Implementation:
  Develop and implement network architecture, ensuring scalability and reliability.
• Infrastructure Management:
  Maintenance and optimization of IT infrastructure, including servers, storage, backup and networking equipment.
• Security:
  Mange security protocols to protect the network and data from threats and vulnerabilities.
• Team
  
  Collaboration:
  
  Work with both the Help Desk and Network Infrastructure Lead to obtain goals in a positive and professional manner.
• Project Management:
  Manage infrastructure projects from planning to execution, ensuring timely delivery and adherence to budget.
• Assist in the migration after deployment from Network Infrastructure Team to Help Desk Team.
• Vendor Management:
  Coordinate with vendors for maintenance and support of network and infrastructure components.
  
  Documentation:
  Maintain comprehensive documentation of network configurations, processes and procedures.
• Compliance:
  Ensure compliance with industry standards and regulations.
• Innovation:
  Stay updated with the latest technologies and trends to continuously improve the network and infrastructure.
• Ticket Escalation:
  Assist the Help Desk team with more complex tickets.
• On-Call:
  Provide second-tier support for on call IT issues escalating complex or unresolved matters as needed.
• Comply withall Health and Safety, Food Safety, Bio Security, and Nature Fresh Policies and Procedure
• Complete all physical requirements of the job with or without a reasonable accommodation
• This job description highlights the main components but is not inclusive of other activities that may be required

• Experience with configuring/installing workstations, network switches, network routers, network cabling, AD Server user management and Exchange user management.
• 3-5 years experience in Network and Infrastructure related work.
• 2–3-year technology diploma is an asset.
• Any technical certifications are an asset, A+ Hardware/Software, MCSE.
• Exceptional interpersonal and communications skills – fluent in written and oral English.
• Must be able to adapt to change, problem solve and use various tools to resolve issues.
• Strong ability to stay focused and complete tasks independently with minimal supervision.
• Must be self motivated and have excellent attention to detail.
• Must demonstrate the ability to adapt between independent work and team collaboration, contributing effectively in group settings and supporting shared goals.
• A strong sense of customer service is required; must be approachable, responsive and supportive.
• A valid driver’s license and use of personal vehicle is required

• Walking, lifting, climbing and maneuvering safely around obstacles, may require some physical strength.
• Working at heights.
• Temperatures range…