IT Support Specialist Service Desk
Job in
Lantz, Nova Scotia, B2S, Canada
Listed on 2026-10-26
Listing for:
The Shaw Group
Full Time
position Listed on 2026-10-26
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Desktop Support
Job Description & How to Apply Below
Own service desk support for The Shaw Group in Lantz, Nova Scotia, using Microsoft 365 and Active Directory to resolve technology requests.
As IT Support Specialist, you will support Shaw Group divisions from the corporate IT team. You will resolve Level 1–2 issues involving devices, accounts, access, Microsoft 365, and business applications. Reporting to the Director of IT, with daily direction from the IT Operations Lead, you will keep users informed throughout resolution.
Key Responsibilities:- Triaging, prioritizing, and assigning service desk requests
- Providing first- and second-level hardware and software support
- Administering Active Directory and Microsoft 365 access
- Supporting applications and routing Syspro requests
- Documenting fixes and maintaining knowledge articles
- Diploma or degree in Information Technology or related field
- One to three years of service desk experience
- Active Directory and Microsoft 365 administration experience
- Windows 11, imaging, printer, and networking fundamentals
- Valid driver’s license and Nova Scotia travel ability
Bring methodical troubleshooting, clear documentation, and dependable customer service to The Shaw Group’s corporate IT team.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×