Digital Service Advisor at Westland Insurance

Location: Igloolik

Westland Express Insurance Services is seeking a Digital Service Advisor with a RIBO license to work remotely from Ontario. This role is perfect for those with a strong personal insurance background.

As a qualified candidate, you will need a minimum of two years’ experience in personal lines brokerage. You'll be responsible for managing client relationships, guiding them through coverage options, and supporting claims processes. This position offers the chance to develop new business while ensuring client satisfaction and retention through timely policy renewals.

Key Responsibilities:

• Communicate with clients to provide suited coverage and service

• Build proactive client relationships via phone and email

• Secure new businesses through binding policies and upselling

• Assist clients during the claims process

• Review policy renewals to achieve high retention rates

Requirements:

• RIBO license required

• At least 2 years in personal insurance brokerage

• Post-secondary education is beneficial

• Comprehensive knowledge of personal lines products

• Commitment to professional growth and learning

Leverage your skills to enhance service quality and client retention at Westland Express Insurance.
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