Auto Claims Advisor in Ajax

Location: Whitby Region (Gormley)

Join TD Insurance as an Auto Claims Advisor in Ajax, Ontario, and provide exceptional customer support during stressful moments. Utilize your skills in claims management and communication to enhance the customer experience every day.

In this role, you will facilitate the entire claims process for clients who have experienced accidents. With a focus on empathy and professionalism, you will assist customers on-site, manage high-volume workflows, and ensure timely resolutions. Your expertise will help customers navigate their options, making a meaningful difference in their claims experience.

Key Responsibilities:

• Deliver a customer-first experience through empathy and clarity

• Manage claims end-to-end, ensuring accuracy throughout

• Review repair estimates for fair settlements

• Gather and analyze information to support claim outcomes

• Collaborate with internal teams and external vendors to provide seamless service

Requirements:

• 2+ years of auto claims adjusting experience preferred

• Strong customer service and communication abilities

• Effective time management in a fast-paced environment

• Experience analyzing and negotiating claim outcomes

• Post-secondary education is an asset

Support clients through claims processes while enhancing your expertise in auto claims at TD Insurance in Ajax.
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