Duliban Insurance Customer Service Professional

Location: Niagara Regional Municipality (Fonthill)

Become a Farm and Commercial Customer Service Professional at Duliban Insurance in Fonthill, Ontario. Engage with clients to provide tailored insurance solutions, enhancing customer experiences.

In this full-time role, you will support a diverse range of farm and commercial clients, ensuring policy compliance and operational efficiency. Your responsibilities include managing client inquiries, assisting with programs, and providing exceptional service to ensure satisfaction and loyalty. Join a dedicated team focused on community-driven values.

Key Responsibilities:

• Oversee renewals and inquiries for diverse client policies

• Provide proactive support for Certificates of Insurance requests

• Ensure compliance with service standards and operational processes

• Step in for team members during their absence for consistent service

• Work collaboratively to maintain high client satisfaction

Requirements:

• 1–3 years in the insurance industry, focusing on Commercial Lines

• Active RIBO license and excellent communication skills

• Detail-oriented with strong organizational abilities

• Capability to work both independently and in a team

• Experience with CRM and brokerage management systems

Contribute significantly to client services at Duliban Insurance, leveraging your industry knowledge and communication skills.
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