Senior Product & Pricing Analyst

At Nova Mutual, we are shaping the future of mutual insurance in Ontario. Rooted in more than a century of community-minded service, we combine the strength of tradition with a forward-thinking approach, earning the trust of the members and communities we proudly serve.

We are guided not just by what we do, but why we do it. Our purpose is clear: to keep our promise - to protect our members and empower the partners who rely on us.

Guided by our purpose and our people, we're building a future where care, community, and creativity drive every decision. Our team is passionate about making a real difference, shaping solutions that reflect the values of mutuality and trust that have defined us for generations. Here, every role matters because every promise we keep helps build a stronger, more resilient Ontario.

If you're energized by impactful work and want to be part of a team shaping a trusted, modern mutual, you'll feel right at home with us.

Reporting to the Director of Product & Pricing, the Senior Product and Pricing Analyst plays an important role in developing, maintaining, and enhancing Nova Mutual's insurance products and pricing initiatives.

You will combine business analysis, insurance knowledge, and data-driven insights to assess product performance, identify improvement opportunities, and support changes from initial discovery through testing and implementation. Working closely with Underwriting, Claims, IT, business analysts, and external partners, you will help ensure our products, coverages, and pricing meet business needs and support Nova Mutual's strategic priorities.

This is an opportunity for a collaborative, detail-oriented professional who enjoys solving problems, translating business needs into practical solutions, and helping colleagues deliver exceptional service.

• Review product performance, coverage offerings, and pricing data to identify issues, trends, and opportunities for improvement.
• Support the development and enhancement of insurance products, documenting current and proposed changes and recommending practical solutions.
• Lead discovery activities and requirements documentation for assigned projects and enhancements, working closely with business analysts and stakeholders to clarify and confirm business needs.
• Collaborate with Underwriting, Claims, IT, and other teams to support product and coverage changes, resolve day-to-day issues, and deliver effective solutions.
• Coordinate with third-party vendors on project requirements, enhancements, pricing changes, and ongoing maintenance.
• Lead smaller projects and support broader initiatives, providing input on scope, requirements, priorities, and key decisions while escalating risks and complex issues as needed.
• Participate in testing and review test results to confirm that product, pricing, and system changes meet requirements; coordinate follow-up on identified issues.
• Support implementation and post-launch activities, including minor fixes, enhancements, and procedure updates.
• Maintain accurate product wordings, coverage documentation, process records, and change histories, ensuring current materials are accessible to brokers, agents, and internal teams.
• Provide clear progress updates and support governance, audit, and reporting requirements in collaboration with the Product and Pricing Director and other leaders.
• Prepare presentations and deliver training to help Underwriting, Claims, and front-line teams understand product and coverage changes.
• Contribute to continuous improvement by recommending enhancements to tools, processes, documentation, and analysis practices.

• A minimum of a college education plus Chartered Insurance Professional (CIP) designation
• At least 7 years of cumulative experience across Business Analysis and/or Underwriting.
• Strong analytical skills and the ability to interpret data and develop actionable recommendations.
• Experience gathering and documenting requirements, supporting testing, and coordinating implementation activities.
• Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
• Knowledge of emerging technologies and trends, including artificial intelligence, is an asset.
• Excellent communication and relationship-building skills, with the ability to translate complex information into clear guidance.
• A proactive, self-directed approach, strong attention to detail, and sound problem-solving skills.
• Personal integrity, a collaborative mindset, and a commitment to…