Glacier Supervisor, Columbia Icefield

Position: Glacier Adventure Supervisor, Columbia Icefield
Location: Western Alberta (Jasper)

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.

What ties it all together are the friendly faces you'll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.

Based at the remote Columbia Icefield in Jasper National Park, this on site living role places you 100 km from Jasper and surrounded by stunning glacier views and endless mountain adventure. You'll be part of a destination that includes the Glacier View Lodge, dining outlets, retail, and the world famous Glacier Adventure and Skywalk. Staff live on site with accommodations and three hot meals per day.
• $20/day housing and meals

• End of season retention bonus up to $1.50/hr

ROLE & RESPONSIBILITIES
Routine in-the-field supervision and coaching of all department staff, which would involve:
Proper operation of the Coaches/Ice Explorers, including pre/post trip inspections and accurate completion of all documentation pertaining to the driver guide role
Professional conduct towards both guests and coworkers while in the field, including locations such as the Turnaround Point, Transfer Bays and Icefield Center Loading Gates
"Own the Zone" ensuring all areas of the Driver Guide operations meet expectations from; cleanliness standards, employee appearance, customer service, safety and environmental standards
Handling the payroll submission of the department under the supervision of the manager
Assisting the manager in the day-to-day cooperative efforts between all other departments involved with the Columbia Icefield Adventure, and acting as the department lead in the manager's absence
Receiving feedback from driver guides and staff from other departments that are involved with the Columbia Icefield Adventure, incident/accident reports, referring any outstanding items to the Sr Manager Operations and Attractions and/or the Director of Attractions, and conducting minor staff performance adjustments as required
Performing routine administrative duties, including inventory management, short/long term staff scheduling, incident reporting and attending daily leadership meetings in the manager's absence
Other duties as assigned

REQUIRED SKILLS & QUALIFICATIONS
Class 2 with Q (Air Brakes Endorsement), an asset
Previous leadership experience, Required
General understanding of all Columbia Icefield operational policies and procedures relating to the Columbia Icefield Adventure Department, an asset
Ability to think outside the box with a positive attitude, and fast-paced problem-solving skills
A fantastic sense of humour as well as a friendly, mature, energetic personality for staff to look up to
Able to set a performance standard of excellence while operating in the field
Able to effectively deliver difficult news to staff if necessary
Comfortable and confident in providing constructive feedback and offering solutions
Proven team player able to build and support an effectively operating team and work cohesively with other departments
Effective communication skills and conflict management - Enjoy working with a team in a busy, fast-paced environment
Must enjoy working outdoors, even in challenging mountain weather conditions
Comfortable working on your feet for extended periods of time in an outdoor environment. Be prepared for all weather conditions (Snow, Rain, Wind, Hail)

The starting wage for this role is $28.50/hour.

About Us:

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences;
Our team members included.
Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions,…