Service Manager

Position: Service Manager Role with Brandt
Location: St. John's Southwest

Drive service excellence in your new Service Manager role with Brandt, located in Mount Pearl. This full-time position emphasizes customer service, team leadership, and operational oversight.

As Service Manager, you'll oversee daily operations, ensuring that service delivery meets quality standards while adhering to safety regulations. You'll also manage budgeting, performance metrics, and the development of your team, while building relationships with customers and internal departments. Your expertise will be crucial in diagnosing and resolving service issues effectively.

Key Responsibilities:

• Directly manage service workflow and performance metrics

• Support strong relationships with customers and colleagues

• Ensure compliance in safety and service standards

• Prepare accurate service quotes and lead job closures

• Train and mentor service employees for development

Requirements:

• 5-7 years combined experience in service and management

• Proficient knowledge of dealership operations

• Strong problem-solving and communication skills

• Ability to lead and motivate teams

• Relevant designations preferred

With your leadership skills, elevate Brandt’s service delivery and customer satisfaction standards.