Regional Hub Business Manager

Location: Dufferin County (Shelburne)

Water is our business and our passion. It can be yours too. The water professionals at OCWA know the value of water better than anyone. Our work benefits communities across Ontario every day.
Our job (and possibly yours) is also to return treated and safe water back to our lakes and rivers. At OCWA, we have a deep respect for the environment and our responsibility for the health of the communities we serve drives us.
A job at OCWA is an opportunity to make a positive impact on millions—a big responsibility. Are you ready? We think you are. So come on in. The water is perfect.
Join the management team at the Ontario Clean Water Agency (OCWA) in an exciting opportunity to lead and inspire a dynamic team in the provision of safe, client-oriented, and valuable water management services in the province of Ontario.

About the job
In this role you will:

Work under the general direction of the Regional Hub Manager and within the framework of policies, directives, guidelines and objectives to manage and oversee the daily functioning of the regional office's business and administrative operations, including human resources, budgeting, forecasting, financial reporting, purchasing/procurement, contract management, renewals and business planning.

Develop and facilitate the region's approach to business change management, re-engineering and improving business systems and processes. Plan and lead the analysis of business and program goals, best business practices, and quality service commitments to incorporate into business planning requirements, procedures, and processes.

Provide support services and advice to management on program, policy and administrative matters. Manage corporate linkages and protocol, respond and/or delegate urgent enquiries and concerns to appropriate staff, and follow-up.

Participate in the implementation and service delivery of programs and projects to be delivered by the region as required.

Coordinate the administrative and business requirements associated with new clients, contracts, facilities and projects, including system setup, insurance coordination, reporting requirements and internal business-process readiness.

Lead and manage administrative and business-support teams delivering programs, and services and contribute to financial, business, operational, and strategic planning and evaluation processes.

Identify financial, material, and human resources needs and manage and control the operational/program/project or budget activities. Contribute to long-term financial and resource planning.

Promote a values-based and inclusive team through employee engagement, communicating program deliverables, setting and evaluating performance standards, recommending merit increases, identifying staffing needs, making hiring decisions, recommending discipline where required, and promptly addressing employee relations matters.

Develop and sustain internal and external stakeholder relationships to coordinate shared interests. Responsible for ensuring compliance with regulatory, legal, financial, collective agreements and ministry policy commitments and advising senior management of sensitive issues/matters.

What you bring to the team
Mandatory Requirements

Valid Ontario Class G Driver's Licence

Ability and willingness to travel throughout the assigned region and elsewhere in Ontario, including occasional overnight travel.

Ability to attend OCWA facilities, offices, client locations and meetings throughout the region as required.

Knowledge of

Ministry strategic directions, policies, programs and service delivery models, to provide operational management of a program area, service or initiative, to determine and plan for program resource requirements and to ensure alignment of programs/projects with…