At Home Program Coordinator

Join Our Team and Make a Difference!

Since 1973, Smithers Community Services Association (SCSA) has been a cornerstone of support for the residents of Smithers and the surrounding communities. We are a non-profit organization with a $5 million annual budget and around 70 staff, including casual and seasonal employees, dedicated to delivering impactful programs.

To create a diverse and inclusive community where every individual is embraced and empowered.

We are dedicated to cultivating safe and inspiring environments that promote community service and Reconciliation. We strive to enrich the lives of individuals from all walks of life, fostering a brighter future for everyone.

Through an equity lens, we center community voices and support individuals in reaching their full potential.

If you share our values of honesty, integrity, accountability, and professionalism, join us on our journey. This position represents an opportunity to contribute meaningful and enduring impact.

Better at Home

Better at Home Program Coordinator

Regular Part-Time or Full Time

JOB POSTING #: JP-

28 hours per week, scheduled between Monday and Friday, from 8:30 a.m. to 4:30 p.m. Depending on operational needs, additional casual hours of up to 7 hours per week may be available.

DATE POSTED:
September 30, 2026

October 14, 2026 (We will conduct rolling interviews and may close this position if suitable candidates are found. Early submissions are recommended.)

As soon as possible

$29.00 per hour - $31.00 per hour

1

Better at Home helps seniors living in Smithers & Telkwa with simple non-medical, day-to-day tasks so that they may continue to live independently in their own homes and remain connected to their communities. The Better at Home program offers seniors an array of customized supports that contribute to their ability to remain living independently in their own homes.

Better at Home Coordinator is responsible for the delivery of the Better at Home program. The coordinator will develop and operate the program, including recruiting, screening, training and monitoring staff, contractors, and volunteers. The coordinator will maintain the program database, prepare all required documentation and reports, and participate in ongoing program development and evaluation.

• Reports To:
  
  Program Manager or Program Supervisor
• Direct Reports:
  Housekeepers

• Coordinate all aspects of the Better at Home Program, including client referrals, volunteer intake, volunteer/client matching, participant feedback, and program evaluation
• Respond to program inquiries over the phone and in person
• Conduct and monitor needs and means assessments to customize service offerings to client needs
• Recruit, screen, train, and monitor volunteers. Provide opportunities for volunteer evaluation, promotion, and recognition.
• Assess and negotiate terms for service provision with local contractor
• Establish and support program advisory committee, participate in community partnerships and networks that dovetail with the Better at Home program, illuminate gaps and concerns within the community
• Coordinate (when possible) volunteer opportunities for groups, families, schools, and corporations – single days of service (big yard cleanups, garden box building) and 'adopt a senior'
• Maintain program database and current records of activities for reporting purposes and outcomes tracking. Complete written reports and evaluations as required, including annual report
• Create a community outreach and awareness strategy that utilizes various forms of publicity, advertising and information sharing, and ensures…