Director of Care

• Director of Care (DOC) – Long-Term Care Facility
• The Director of Care (DOC) is responsible for the overall leadership, coordination, and management of resident care services within a long-term care (LTC) facility. The DOC ensures high-quality clinical care, regulatory compliance, staff supervision, and resident-centered practices that promote safety, dignity, and quality of life for residents.
• The DOC works collaboratively with physicians, interdisciplinary teams, residents, families, and senior leadership to maintain excellence in nursing and clinical operations.

• Clinical Leadership
• Oversee all nursing and clinical care services within the LTC home.
• Ensure delivery of safe, evidence-based, resident-centered care.
• Develop, implement, and evaluate care programs and clinical policies.
• Monitor resident outcomes and quality indicators.
• Lead infection prevention and control initiatives.
• Ensure appropriate medication management and clinical documentation standards.
• Staff Management & Supervision
• Recruit, orient, mentor, and evaluate nursing and clinical staff.
• Provide leadership to Registered Nurses (RNs), Licensed/Registered Practical Nurses (LPNs/RPNs), Continuing Care Assistants (CCAs), and allied health professionals.
• Ensure adequate staffing levels in consultation with scheduler.
• Promote staff engagement, professional development, and retention.
• Address performance issues and support corrective action processes when necessary.
• Regulatory Compliance
• Ensure compliance with applicable long-term care legislation, accreditation standards, and professional practice guidelines.
• Prepare for inspections, audits, and accreditation reviews.
• Maintain up-to-date policies and procedures aligned with provincial and federal regulations.
• Investigate and document incidents, complaints, and critical events.
• Resident & family relations
• Foster positive relationships with residents and families.
• Participate in care conferences and family meetings.
• Address concerns and complaints in a timely and professional manner.
• Promote resident rights, dignity, and quality of life.
• Quality improvement & risk management
• Lead quality improvement initiatives and monitor performance metrics.
• Analyze trends related to falls, infections, wounds, medication errors, and other clinical indicators.
• Support continuous improvement and best practices in geriatric care.
• Participate in emergency preparedness and risk management planning.
• Interdisciplinary collaboration
• Collaborate with physicians, pharmacy, rehabilitation, dietary, recreation, and social work teams.
• Participate in leadership meetings and strategic planning initiatives.
• Support a collaborative and respectful workplace culture.

• Bachelor of Science in Nursing (BScN) or equivalent nursing degree required.
• Current registration in good standing with the applicable provincial nursing regulatory body.
• Minimum 5–7 years of progressive nursing leadership experience, preferably in long-term care or seniors’ care.
• Strong knowledge of long-term care regulations and standards.
• Demonstrated leadership, communication, and conflict-resolution skills.
• Experience with quality improvement and infection prevention/control programs.
• Proficiency with electronic health records and clinical documentation systems.
• CPR/First Aid certification preferred.

• Clinical expertise in geriatric and long-term care
• Leadership and team management
• Decision-making and problem-solving
• Regulatory and compliance knowledge
• Communication and interpersonal skills
• Organizational and time-management abilities
• Compassionate, resident-focused approach

• Fast-paced healthcare environment.
• Requires on-call rotation.
• Ability to respond to emergencies and critical incidents.
• Interaction with residents experiencing cognitive and physical health challenges.

• Executive Director

Typical shifts are 8 hours per day, 5 days per week.