Shift supervisor, Retail

Position: Shift Supervisor at Starbucks
Location: Southeastern Alberta (Drumheller)

Elevate your career at Starbucks as a Shift Supervisor. Drive team success and deliver exceptional customer service while managing store operations effectively.

As a Shift Supervisor, you will assist in the day-to-day management of the store and ensure that all team members embody Starbucks' commitment to excellence. This role entails actively engaging with customers, overseeing staff training, and fostering a supportive workspace. Your leadership will be key to maintaining high operational standards and a welcoming environment for all customers.

Key Responsibilities:

• Manage daily store operations and partner activities

• Ensure a legendary customer service experience

• Train and coach new partners during shifts

• Enforce cash handling and operational policies

• Identify and address team morale and performance issues

Requirements:

• Experience in customer service in a retail or restaurant setting

• Ability to lead and motivate team members

• Excellent communication and relationship-building skills

• Team player with strong interpersonal skills

• Quick to adapt and learn in a fast-paced environment

Utilize your leadership capabilities at Starbucks, where exceptional customer service and team collaboration are paramount.
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