Part Time Sales Lead - Canada - Upper Canada Mall

Location: Ontario Centre (Queensville)

Locations
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Description
The Sales Lead is a role model Bear Builder that has been given the additional responsibilities as a Floor Leader on Duty on designated shifts. During those times, the Sales Lead will provide direction to Bear Builders, modeling Experience First® behaviors with a focus on achieving the store sales goals. When not designated as the Floor Leader on Duty, the Sales Lead functions as a Bear Builder.

Responsibilities:

Floor Leader on Duty Role:

Be a role model to others in providing exceptional Guest service to ensure a memorable experience

Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals

Model Experience First behaviors

Provide feedback to the management team to make them aware of performance and compliance issues that the CWM and AWM are responsible for addressing

Bear Builder Role:

Provide exceptional Guest service by actively engaging with Guests, using the Experience First Make Behaviors

Create a warm and inclusive atmosphere for Guests, fostering positive interactions, and guaranteeing that each Guest leaves satisfied with their experience

Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all Guests

Display strong team commitment, being dependable, engaged, and helpful

Required Qualifications:

High school diploma or GED equivalent

Availability to work 15-25 hours per week

Preferred Qualifications:

Associate’s (or higher) degree in business, management, or a related field

Behavioral Traits for Success:

Thrives in an Experience First environment

Connects with and inspires others to achieve results

Enjoys meeting and interacting with new people

Possesses a “How can I help” attitude

Strong desire to develop, train, and support others’ success

Exercises good judgment in ambiguous situations

Displays strong initiative and self-direction

Thrives in a dynamic and changing environment

Able to remain calm when faced with challenging circumstances

Ability to work a flexible retail schedule, including days, evenings, weekends and holidays

Ability to sit, stand, and move around for duration of shift

Work environments include indoor/outdoor malls, strip centers, and other retail locations

Your Performance Will Be Measured On:

Your performance will be measured by your ability to support the achievement of store financial goals and compliance with company policies, procedures, and standards which include but are not limited to the following:

Decision-making, judgment, and execution

Ability to create an Experience First culture for Guests and associates

Achievement of assigned goals

Consistent execution of operational standards

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build‑A‑Bear, Inc. reserves the right to change this job description and/or assign tasks for the associate to perform, as may be deemed appropriate.

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