Liquor Store Sales Associate

Work Location Liquor Depot Brentwood

About SNDL SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. Additionally, the Company operates as a licensed cannabis producer and stands as one of Canada's premier vertically integrated cannabis enterprises, focusing on premium indoor cultivation, cutting-edge product development, and cost-effective manufacturing.

About Liquor Depot Liquor Depot is a great place to work, with a friendly atmosphere. We provide our customers with vast selection of specialty liquors, beers and wines! Each person at Liquor Depot plays an important role in our Company′s success. We promote a team atmosphere that is busy and challenging, but always aims to be co-operative and fun. When you choose to work at Liquor Depot you can be sure you will be treated with the respect and support you need to be a success.

We are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as Part-Time Store Associate at our Liquor Depot Brentwood location.

Provide exemplary customer service to every person who walks into our store, understand customer needs and instill a customer mindset within the store, participate in stocking and merchandising of the store; ensuring the store is stocked and ready to serve our customers.

• People Skills
• Customer service is driven, friendly, willing to talk to all customers
• Effective verbal communication skills
• Maintain a professional appearance, demeanour, and attitude at all times

• Customer Offering
• Deliver exemplary customer service
• Greet customers when they enter the store and take customers to product when required
• Generate sales by educating, advising, and suggesting products to every customer
• Maintain a high level of service and product knowledge by completing all training within the required timeline
• Escort customers from the store and/or offer car service when appropriate

• Financial
• Complete customer transactions on the Point-of-Sale (POS) device, including payment
• Ensure all cash handling policies & procedures are adhered to
• Ensure all opening & closing procedures are done correctly (when applicable)
• Complete end of day till reports (when applicable)
• Ensure safe is locked at all times and deposits are secured (when applicable)

• Day to Day Operations
• Perform all opening and closing procedures (when applicable)
• Stock shelves and cooler with product
• Participate in merchandising and promotional activities
• Participate in routine store maintenance and cleaning
• Other tasks as assigned

• Regulatory Adherence
• Ensure that OHS, LP, Pro Serve, and other regulatory requirements and procedures are implemented and adhered to
• Maintain First-Aid, LP, and OHS Training
• Maintain Pro Serve Certification
• Ensure AGLC other government guidelines are met
• Adheres to all SNDL policies, with a focus on Social Responsibility

• Work Experience
• Minimum, 1-year experience in a retail environment (preferred, not required)
• Previous liquor-related experience considered an asset

• Education
• High School Diploma or equivalent
• Pro Serve Certification
• First-Aid Certificate is considered an asset
• Training in wine/beer/spirits (preferred, not required)

• Physical Requirements
• Available to work a varied retail schedule, including evening and weekends
• Able to safely lift up to 50 pounds
• Able to stand for an extended period
• Comfortable climbing ladders

• Other Skills and Capabilities
• Highly self-motivated
• Customer service driven
• Effective teamwork skills
• Strong sales background
• Strong communication skills (written and verbal)
• Must be able to pass a Background Check
• Must have…