Community Specialist, Channel Retail

Position: Community Specialist, Channel Retail (Fixed-Term)
Location: Hants County (Shubenacadie)

As a Community Specialist at Apple in Dartmouth, Nova Scotia, you will demonstrate your passion for Apple, sales, and growing relationships with multiple partner resellers. You will create excitement and build knowledge around Apple through training and demonstrations, travelling to different stores within your community to deliver outstanding customer experiences. You will be a brand ambassador responsible for influencing every aspect of the Apple experience including merchandising and brand standards.

This is a fixed-term role with a duration of approximately 12 months. You will work 40 hours per week with a typical schedule of Wednesday through Sunday, with flexibility required based on business needs. Reliable personal transportation is required.

Responsibilities

Represent Apple within multiple partner stores and help customers develop relationships with the brand

Sell directly to customers, work closely with partners, and create new owners of Apple products

Provide an amazing customer experience by showcasing Apple products, accessories, and services

Proactively seek opportunities to expand awareness for new and existing customers

Stay up to date on initiatives impacting the customer journey

Ensure all Apple fixtures, product exposures, and merchandising elements are maintained according to Apple's standards

Align with leader on weekly partner visits

Provide daily care and inspection of multiple points of sale and elevate issues for timely resolution

Educate partners and customers through in-store trainings, demos, and sharing the latest sales promotions

Distill key themes and insights from store visits and share feedback with other Apple teams

Minimum Qualifications

Minimum 1-2 years of related experience

Passion for helping customers and partners understand how Apple technology can enrich lives

Curiosity for continuous learning and eagerness to share knowledge with others

Outstanding customer focus

Excellent communication skills

Ability to educate, inspire, and influence others

Solid relationship building skills with the ability to become a trusted business partner at multiple points of sale

Preferred Qualifications

High level of integrity, trust, and accountability

Strong self-motivation and ability to work independently in a fast-paced environment

Effective time management including ability to multi-task, organize, and prioritize

Ambition for driving sales results and recommending Apple solutions

Background in direct sales or solution-based selling

Minimum 1-2 years of related experience; passion for Apple technology; excellent communication and relationship-building skills; curiosity for continuous learning; ability to educate and influence others; reliable personal transportation required.

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