Protection Services Worker

Location: Northeastern Alberta (Fort Chipewyan)

Who We Are  For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life – there is a place for everyone to belong here.
Mission Statement  The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description  Position Purpose

Summary:

The Protection Services Officer will be responsible to ensure safety and security of clients/property through regular rounds of inspection and appropriate action to manage critical incidents.
Accountabilities   Safety and Security:  Conduct regular building/Thrift Store patrols
Understand and be aware of emergency/disaster procedures and maintain communications in fire, bomb threat and other emergencies by relaying instructions to visitors, to staff by radio or telephone, etc.
Waste removal handled in safe/secure manner
Provide security at Soup Kitchens
In keeping with OH&S regulations, ensure all obstructions are removed from doors & pathways documenting for OH&S committee, as necessary
Provide security safety to all staff including Thrift Store customers & clients
Work with Math & Shelter staff to ensure criteria for each Shelter is followed

Communication:  Develop reports and keep detailed log of incidents/emergencies to report to MU administration
Reception duties at dry Shelter – meet visitors & direct to proper department
Provide effective customer care service for visitors, promotes and upholds the corporate mission and values

Other duties as required:  May assist with the bread/sweets run from local stores to the Centre in the absence of the Facilities Operator Assistant
Loading/unloading furniture pallets etc.
Accept Thrift Store donations during/after hours
Assist Facilities Operator Supervisor/Assistant with duties, when required

Critical Relationship Management  Internal:  MU staff and officers

External:  Clients

Managerial/Technical Leadership Responsibility  Report to Facilities Operator.
Working Conditions   Most times other staff will be present
Will deal with Shelter individuals who are under the influence of alcohol and drugs
Will encounter angry individuals/verbally abusive
Will encounter those who have alternative lifestyles
Exposure to infectious diseases
Exposure to bodily fluids
Exposure to sharp objects and other dangerous items

Education and Experience Qualifications   A current Security Services License as per Alberta Legislation
Grade 12 diploma and at least 1 year of related experience
First Aid/CPR Certification
Capable of lifting 50+ lbs & in good physical health
Valid Driver’s License
- Class 5
Clean abstract & Criminal Record Check with Vulnerable Sector upon hire
Non-violent Crisis Intervention Training & understanding of Occupational Health & Safety Policies & Emergency Preparedness would be an asset
Experience and Skilled Knowledge Requirements   One to two years of prior related experience, including security and/or concierge experience.
Demonstrate ability to render first aid and attend to visitor's comfort pending arrival of 911 (e.g., illness, epileptic seizures, injuries, fainting, excess of alcohol and drugs).
Working knowledge of Fire Alarm Systems;
Card Access Control systems; locking mechanisms (mag locks)
Knowledge of Public Address systems;
Security Cameras systems (CCTV)
Knowledge of the powers of a Security Officer.
Knowledge of emergency procedures and fire evacuation plan in order to evacuate the building in the event of fire, bomb or power failure and as fire wardens under the direction of the Chief Fire Warden or Alternate.
Knowledge of WHMIS, the Occupational Health & Safety Act and the Trespass to Property Act.
Proficie…