Shelter Assistant; Community and Social Services Worker

Position: Shelter Assistant (Community and Social Services Worker)
Location: Central Patricia

Position Type:
Seasonal, Temporary, Full-Time (Youth / Student)

Duration: 8 Weeks (Starting June 22, 2026)

Schedule:

35 hours per week.

Work Location:

75 Queen St E, Orillia, ON L3V 8M2 (In person)

About The Lighthouse
We are a nonprofit organization supporting individuals experiencing homelessness or housing instability. We provide a safe and welcoming environment with access to emergency shelter, meals, and a range of supportive services. Serving the community since the early 1990s, we are known for emergency shelter, supportive housing, meals, outreach services, and mental health support.

Our focus is on helping individuals stabilize their situation and move toward long-term housing and independence.

About the Program - Canada Summer Jobs (Youth/Student)
Lighthouse is proud to participate in the Canada Summer Jobs program. We are dedicated to providing youth who face barriers to employment with meaningful work opportunities. We strongly encourage applications from:

Indigenous youth

Racialized youth

Youth in an official language minority community

2

SLGBTQI+ youth

Our Commitment to You
We provide an inclusive work environment that values your unique perspective.

Our Organization Offers

Accessibility:
Physical, visual, or auditory accommodations and flexible work arrangements.

Inclusion:
Dedicated space for cultural, spiritual, or religious practices.

Support:
Access to diversity-focused employee networks and Elders/healing centres.

Training:
Diversity, Equity, and Inclusion (DEI) training, including cultural competency and unconscious bias training.

Available Position
Community and Social Services Worker - Shelter Assistant ($20.00/hr)
Responsibilities

Help to build positive relationships that are healthy and supportive while presenting oneself in a professional manner.

De-escalate participants and help them work through the issues that are causing problems including conflict resolution between participants.

Focus on participants' needs with a non-judgmental attitude.

Ensure expectations, policies and procedures are followed.

Promptly address any behaviours that could lead to harm to themselves or others, or any behaviour that goes directly against the agreed upon program expectations, using a person-centered, trauma informed approach.

Record and report any and all issues related to behaviour including what was done to support the participant and any follow up that is required.

Answer phones and emails and provide diversion.

Using best practices of a person centred approach, make decisions around the services provided to participants including those accessing shelter and being selected from the triage list.

Supervise meal service and provide support.

Exhibit appropriate professional boundaries with staff, volunteers, and participants.

Requirement:
Currently enrolled in or graduated from a post-secondary Social Service Worker (SSW) program or a related social services program.

Mandatory Eligibility Criteria
To be eligible for these positions, applicants must meet the Canada Summer Jobs criteria:

Be between 15 and 30 years of age at the start of employment.

Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred.

Have a valid Social Insurance Number (SIN) and be legally entitled to work in Canada.

International students are not eligible participants, including those with a temporary visitor visa, work visa, or student visa.

Benefits:

Discounted or free food

On-site parking.

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