Program Manager

Location: Victoria

At Pacific Coast Children’s Resources, we have provided personalized services to children and youth living with diverse abilities since 2010. Today we offer our services throughout many communities in the Lower Mainland, Vancouver Island, the Okanagan, and the Kootenays. We offer a wide range of dynamic and comprehensive programs and are committed to:

The values and principles of inclusive community living

Providing person-centred services that respect the person’s choice and dignity

Ensuring cultural diversity and lifestyle choices are recognized and incorporated when developing supports

Empowering people with disabilities to live the life they envision

About the Role
As our Program Manager, you will use your expertise to make a significant contribution to the children, youth, caregivers, and communities we serve. Through a family-centred approach, you will provide support in a safe home environment to children and youth who may have experienced complex trauma and present complex behaviours, as well as people with diverse abilities receiving services through the Ministry of Children and Family Development (MCFD.)

Your natural ability to care for others, working both independently and collaboratively as a member of a multidisciplinary team, will allow you to influence your team’s success.

You will

Monitor program delivery, planning, and organizational leadership

Act as a community liaison with MCFD and coordinate special projects as assigned

Report to the Regional Manager and Directors

Demonstrate ability to manage and supervise multi/interdisciplinary teams using strong interpersonal, communication, organizational and conflict resolution skills

Manage multiple projects with a high level of confidentiality, diplomacy and professionalism

Use sound judgment and be able to perform well under pressure to meet strict deadlines

Conceptualize new programs and services and experience in planning, organizing, directing, and implementing community-based activities and programs in a collaborative manner

Provide services in a manner that supports and reflects positive cultural practices

Use highly developed communication skills, both oral and written

Recruit, provide orientation to, schedule and evaluate personnel

Provide direction, guidance and support for team members to manage conflict openly and constructively

Schedule and attend staff meetings and attend and participate in other meetings as required

Maintain an attitude of caring, respect and optimism for families, representatives and community members

Ensure the home is maintained in a neat and clean state at all times

What you bring

A degree in one of the humanities, social sciences or related field with educational preparation for the role of manager/administrator

Minimum 3 – 5 years experience in a health management role required

* other combinations of education and experience may be considered
* Nursing experience would be an asset

Experience working with individuals (children/youth) with complex challenging behaviours

Experience with substance use/addiction/harm reduction - working in and out of a community setting

Experience with the application of Trauma informed practices

Experience working with robust community partners, mental health, nursing support services

Knowledge of and or experience working within a unionized environment

Knowledge of Child Care Licensing Regulations – an asset

Knowledge of MCFD, Aboriginal Operational Practice Standards and Indicators

Knowledge and appreciation of Indigenous cultural practices and traditions and how culture impacts the development of individuals and communities

Knowledge of provincial, federal, and Indigenous organizations mandated to provide child & family services

Standard First Aid with CPR certificate

Possess a satisfactory physician’s assessment of fitness to work

Satisfactory criminal record and MCFD HUB clearance

Have a valid driver's license, access to a safe and reliable vehicle and the ability to travel

Why you’ll love it here
Pacific Coast Children’s Resources offers work you can feel fulfilled by through quality programs and services to people who live with disabilities that promote independence, self-growth, and…