Family Support Worker

• Location 5561 WHARF AVE,SECHELT, BC, V0N 3A0,Canada
• Base Pay $31.82 / Hour
• Employee Type PT Union
• Required Degree NONE

Location: Sechelt
Employment Type: Part-Time (Union) – 20 hrs/week
Compensation: $31.82/hour

Since 1974, Sunshine Coast Community Services Society has been at the heart of creating positive change for people on the Sunshine Coast. With a legacy built on care, dedication, and adaptability, we proudly offer over 30 impactful programs across the region. Our work spans four vital areas:
Community Action and Engagement
, Together Against Violence
, Child and Family Counselling
, and Family, Youth, and Children’s Services
.

Guided by our core values—
social justice, interdependence, diversity, compassion, and respect
—we are driven to empower individuals and strengthen our community. We’re seeking passionate, values-driven individuals who want to make a real difference in the lives of others. If that sounds like you, join us and be part of our meaningful journey!

The Family Support Worker creates a welcoming and safe environment for participants at the Thyme Second Stage Program. The Family Support Worker provides emotional support, safety planning, advocacy, and referrals to women (including trans women) and their children, and contributes to the administrative and facility responsibilities of the program. This position works effectively and collaboratively with the staff team to deliver a Family Support Program that provides counselling, information, and support for informed decision-making.

This position reports to the Thyme Second Stage Program Lead and requires membership with the BC Government Employees’ Union (BCGEU).

• Initiates the search for, and interviews, suitable applicant families in collaboration with other Thyme staff.
• Welcomes and orients women and children to the program to ensure they feel safe and at ease, and provides opportunities to identify, express, and understand their feelings related to violence and family separation.
• Assists new participants in developing a program plan, including goals for their families, and monitors progress.
• Accompanies participants to appointments when appropriate and necessary.
• Assists participants in developing and implementing a plan to secure stable, suitable, and affordable housing/accommodation.
• Collaborates with other Thyme team members on daily administrative tasks to ensure efficient and effective operations and service delivery.
• Uses available communication tools consistently to ensure continuity of service, safety of residents and staff, and smooth program operations.
• Works with families to strengthen conflict resolution and interpersonal skills, with a focus on respect for individual differences.
• Facilitates and develops materials for a participant-directed, participant-centered weekly women’s support group.
• Ensures smooth program operations by performing operational duties including, but not limited to, shopping, stocking the pantry, yard work, donation management, and basic housekeeping.
• Provides participants with information about community resources and refers participants to appropriate services; coordinates with other service providers as needed to promote participant safety.
• Ensures participant files and related record keeping are up to date, accurate, and secure.
• Collaborates with the Program Coordinator to ensure participants have opportunities to engage in program oversight, development, and implementation.
• Consistently and effectively uses team communication tools such as log books, files, forms, team meetings, cross-over, etc.
• Provides support to ex-participants as requested and when time permits.
• Ensures effective service delivery consistent with the agency’s mandate, policies, and all legal, contractual, financial, and compliance requirements.
• Coordinates volunteer pick-up of donations.
• Implements and adheres to Ministry of Child and Family Development (MCFD) legislation and all Thyme and SCCSS policies, procedures, protocols, philosophies, and objectives.
• Supports the mission, vision, and values of SCCSS.

• Post-secondary degree in a related field is an…