Program Facilitator

Position: Program Facilitator - Contract
Location: Riding Mountain (Neepawa)

The Program Facilitator delivers structured, curriculum-based programming for adults, youth, and fathers through the John Howard Society of Brandon. Programs focus on building healthy relationships, developing skills, increasing self-awareness, and supporting positive behavioural change.

This is meaningful work for someone who enjoys working with people, facilitating honest and sometimes challenging conversations, and helping participants develop practical skills they can use in their relationships, families, and communities.

Programs are offered during  daytime, evening, and weekend hours , and travel is required.

What We Offer

Meaningful work where you can make a direct difference in people's lives

The opportunity to facilitate programs that support positive behavioural change and healthy relationships

A supportive, collaborative team environment

Opportunities to develop and strengthen group facilitation skills

Professional development and learning opportunities

The opportunity to work with diverse participants and community partners

The chance to be part of an organization committed to strengthening individuals, families, and our community

Responsibilities

Facilitate curriculum-based group and individual programs for adults, youth, and fathers.

Deliver Anger Management, Building Healthy Relationships, Caring Dads, and other assigned programs in accordance with program manuals and organizational standards.

Create a safe, respectful, inclusive, and non-judgmental learning environment.

Lead discussions, activities, role plays, and other experiential learning exercises.

Encourage participant engagement, accountability, self-reflection, and goal-setting.

Adapt facilitation approaches to respond to different learning styles, abilities, and participant needs while maintaining program fidelity.

Establish and maintain appropriate professional and group boundaries.

Manage group dynamics and respond to challenging or disruptive behaviour in a calm, respectful, and constructive manner.

Encourage attendance, participation, and successful program completion.

Support participant intake and orientation processes as required.

Identify participants who may benefit from additional supports or community referrals.

Respond appropriately to participant disclosures, concerns, and emerging needs.

Maintain accurate attendance records and facilitator observation reports.

Document incidents, concerns, participant progress, and achievements as required.

Maintain confidential records in accordance with privacy and organizational requirements.

Submit required reports and documentation within established timelines.

Prepare program materials and learning resources.

Maintain professional boundaries, confidentiality, and ethical standards.

Work collaboratively with JHSB staff and community partners.

Required Skills and Knowledge

Strong group facilitation and presentation skills.

Ability to engage adults and youth in meaningful discussion and learning.

Strong communication, active listening, and interpersonal skills.

Ability to facilitate difficult conversations and manage challenging group dynamics.

Ability to provide constructive feedback while maintaining participant dignity and respect.

Strong relationship-building and conflict-resolution skills.

Ability to balance empathy and participant support with accountability.

Ability to establish rapport with individuals from diverse backgrounds and experiences.

Understanding of the ways culture, identity, family, and lived experience can influence participants' needs and experiences.

Strong organizational and time-management skills.

Ability to complete accurate documentation and reports within established timelines.

Ability to exercise sound judgment, critical thinking, and problem-solving skills.

Ability to remain calm, professional, and respectful in challenging situations.

Ability to work independently and as part of a collaborative team.

Commitment to confidentiality, ethical practice, and participant dignity.

Preferred Qualifications

Diploma or degree in Social Work, Psychology, Counselling, Child and Youth Care, Criminal Justice, Human Services, Education, or a related field.

Experience facilitating…