Program Supervisor, Overnight, Transitional

Full Time Management East Gwillimbury, ON, CA 1 Attachments

Salary Range: $60,000.00 To $65,000.00 Annually

Job Status:
Full Time Permanent (Existing Posting)

Schedule:

Night Shift, Rotational (12-hour shifts, 7:00pm-7:00am)

Job Region:
All Blue Door Locations

Blue Door is a not-for-profit registered charitable agency governed by a volunteer Board of Directors. We have been an integral part of our community providing essential emergency shelter services since 1982. Blue Door's mission is to support people who are at risk of or experiencing homelessness to attain and retain affordable housing.

Reporting to the Program Manager, the Supervisor is a Social Worker, or equivalent, who provides case management to coordinate/facilitate services for individuals and families who have or are at risk of experiencing homelessness. The Night Shift Supervisor supports service users at the emergency and transitional housing programs further their goals that support permanent housing, as well as supporting staff with after-hours supervision and support.

• Supervises and oversees staff in coordination with Program Manager.
• Supports staff team after hours at all Emergency Housing Programs, including on-site support of service user concerns and staff scheduling.
• Determines strengths, risks, needs and goals of service users to create individualized case management plans.
• Supports and facilitates the onboarding of new hires through orientation.
• Directs the team members to support service user goals and plans.
• Supports Manager to facilitate staff meetings to accommodate all shifts.
• Maintains, updates, tracks and monitor service user progress and provide additional supports as required.
• Ensures all program records and appropriate service user documentation are maintained.
• Ensures appropriate service user documentation is maintained
• Builds, maintains and strengthens working relationships with community service providers, including expanding the existing list of community supports.
• Refers service users to appropriate services, advocate as needed and follow up to ensure referrals were completed and connections made.
• Facilitates wrap-around supports for service users.
• Transports service users as needed.
• Facilitates, provides leadership and collaboration for internal case management meetings, and meetings with other service providers.
• Directs discharge planning process for service users to ensure support and services are in place to achieve success in maintaining housing options.
• Conducts exit interviews with service users.
• Completes documentation, including reports and case notes, and collect data as required.
• Provides regular monthly and quarterly reports
• On-call responsibilities
• Other duties as assigned

• Maintain professionalism in the workplace.
• Working cooperatively alongside and supporting all Blue Door team members and departments.
• Adherence to the mission, vision, policies and procedures of the agency.
• Able and willing to promote harm reduction practices in accordance with core standards.
• Attend internal staff meetings and staff training as required.
• Maintain the confidentiality of all service user and agency information.
• Utilizes effective conflict resolution skills in accordance with (Crisis Prevention Intervention (CPI) training.
• Fosters positive and appropriate relationships with service users, colleagues, community partners and volunteers.
• Provides referrals and follow-up as necessary.
• Meets with manager on a regular basis and participates in completion of annual performance evaluation.

• All employees are responsible for carrying out work in a way that does not adversely affect their own…