Program Services Caseworker; PSCW Awake Overnight

Position: Program Services Caseworker (PSCW) – Awake Overnight
Location: Sutton

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose

Summary:

To support clients and operate residential facility, through:
Clients admissions, intake processing, case triaging, primary support case work, referral and clerical duties. Provide clients with encouragement and access to wrap around supports that ultimately lead to getting housed and staying housed. The work of this position seeks to prevent and eliminate youth homelessness, while meeting the human needs of vulnerable populations in York Region.

ACCOUNTABILITIES :

Written and Verbal Communication Performing all relevant documentation related to PSCW including but not limited to: intake/discharge forms, client HIFIS notes, shift logs, incident reports, client forms, medication documents, client applications, stats reports, etc.

Responsible for maintaining personal MyArmy work account/password for all strategic work purposes including email, Ultipro (attendance and scheduling), Salvation Army corporate information systems, Microsoft teams, etc. This is done with support from management, supervisory staff and I.T support personnel.

Staying up to date on all communications, including management/supervisory emails, client case notes, meeting minutes, training communications, policy and procedures updates, etc. Reporting Fulfilling and communicating all relevant Incident reports, including IIR (Internal reports) to the team, and CIR (critical reports) to supervisory staff.

Completing daily front-line worker responsibility logs and bed board charts.

Completing all required aspects of ongoing performance appraisal and coaching documents

Case Work/Facility Maintaining ongoing responsibility for primary client housing-stability planning and housing-related case work.

Fulfillment of daily PSCW shift responsibility sheets

Maintaining personal HIFIS account and using HIFIS system for all aspects client case work.

Manage contact with professional and agency support staffPSCW staff members are responsible for moderate cleaning and upkeep of facilities and resident quarters when property services staff are not on site.

PSCW staff are responsible to adhere to all tasks and responsibilities as outlined on the Front-Line worker responsibilities shift sheets.

Perform other duties as required.

WORKING CONDITIONS:

This is a temporary full time position with a rotational work schedule based on 84 hours biweekly.
12 hours shifts and rotates between 7:00 a.m. to 7:00 p.m. or 7:00 p.m. to 7:00 a.m. as operational requirements.

Week 1 - Monday, Tuesday, Friday, Saturday and Sunday.

Week 2 - Wednesday and Thursday.

PSCW staff members work within the facility building, and outside of the building, onsite.

Primary work location is Sutton Youth Services located at 20898 Dalton Rd, Sutton West, ON EDUCATION, QUALIFICATIONS AND

CERTIFICATIONS:

College diploma or equivalent post-secondary formal study related to social and/or youth related services work. Bachelor of Social Work is…