Dispatcher,Transportation Job Gore Bay Ontario Canada,Transportation

Location: Gore Bay

Job Description

Position Summary
Manitoulin Transport is currently seeking a Dispatcher to join our Central Disaptch operations team. This position plays a critical role in supporting Central Dispatch in coordinating the movement of freight to service terminals in the most efficient and cost-effective manner, helping ensure network fluidity, service standards, and on-time performance.

This is a fast-paced operational role requiring flexibility to work rotating shifts, including days, nights, weekends, and holidays.

Key Responsibilities

Support Central Dispatch in executing and coordinating freight movement across the network to service terminals efficiently

Consistently answer phones and support driver needs, including:

Hook-up information

Departure times

Delay updates

Trip-related and operational concerns

Work closely with terminal dock staff and managers to:

Plan trips

Determine the most efficient and cost-effective freight movement

Book hotel rooms for drivers and issue purchase orders as required

Bill shipments and:

Manifest Trailers Strip freight from manifests electronically as required

Maintain and update multiple shared Google spreadsheets

Track shipments and assist customers after hours when Customer Service is closed

Work effectively in a fast-paced, time-sensitive environment

Perform other duties as assigned

Qualifications

Strong computer skills and comfortable working in multiple systems

Detail-oriented with strong multitasking and orgaizational skills, and the ability to prioritize multiple tasks simultaneously

Able to work under pressure in a high call-volume environment

Comfortable spending the majority of the shift on the phone

Knowledge of Dangerous Goods regulations, Hours of Service legislation and familiarity with the Manitoulin network and equipment would be considered an asset, but is not required.

Full training will be provided.

Additional Information

Salary based on experience

What we offer:

Competitive Wages

Comprehensive Benefits Program

Profit Sharing Opportunities

Tuition Reimbursement

Opportunities for growth and advancement

Dispatcher, Transportation