Ground Services Attendant

Location: Northern Saskatchewan (La Ronge)

Ground Service Attendant

Location:

Wollaston Lake, SK, Canada

Job Type:  Full Time / Permanent

Job Purpose:

Join our aviation‑passionate team based in Saskatchewan, a great place to live and raise your family. We are Saskatchewan's largest full‑service airline and here is your opportunity to join us and work with colleagues who will bring out the best of you. At Rise Air, we offer more than a job, we provide the opportunity to live and work in a vibrant, affordable, growing province, a positive environment, inspiring culture, strong values and career growth.

Primary Responsibilities

Assist flight crews and customers requiring assistance to enplane/deplane.

Safely and efficiently operate and maintain ground support vehicles and equipment required to service aircraft.

Perform custodial duties in and around all company‑managed facilities such as recycling, garbage removal, cleaning hangars and maintaining grounds.

Marshall, de‑ice and anti‑ice aircraft.

Groom and detail aircraft interiors/exteriors as required.

Handle baggage and cargo, load, and unload aircraft.

General Responsibilities

Develop and maintain knowledge of the company's vision, mission, and values.

Be cross‑trained with customer service attendants, detailers, and cargo agents to provide coverage when necessary.

Execute safety responsibilities as outlined in the Safety Management System (SMS) manual.

Carry out duties in accordance with health, safety and environment legislation and regulations.

Qualifications
Typically, the knowledge and skills required for this position include a high school diploma, with one to two years' progressive customer service experience. Previous work experience or training in aviation is considered an asset. A combination of education and experience may be considered.

Skills, Knowledge, & Abilities

Demonstrated experience in serving a diverse and complex customer base.

Professional judgement and well‑defined conflict resolution skills in handling sensitive situations with tact, diplomacy, and high ethical standards.

Excellent time management skills with the ability to organize, multi‑task and prioritize.

Ability and willingness to work on modified schedules, including early mornings, late nights, and holidays.

Complete WHIMS and Dangerous Goods Awareness Training.

Equipment Used

Ground power unit, lavatory cart.

Tractor tug and related ground handling equipment.

Forklift, de‑icing equipment, aircraft fueling equipment, radio base unit.

Typical Physical and Cognitive Demands

Required to be on call for evening and weekend shifts and may be required to respond to callouts as needed.

Able to work long and sometimes irregular hours under different weather conditions.

Ability to lift 70 pounds and handle customer luggage and freight.

Ability to safely move and provide varied ground services to aircraft and equipment.

Ability to work on elevated work platforms.

Ground and/or air travel required.

As this is a Safety Sensitive Position, selected candidate(s) must test negative for impairing substances and alcohol prior to employment.

Rise Air is committed to employment equity, diversity and inclusion and we actively support career opportunities for Indigenous people. All qualified candidates are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadian citizens and permanent residents will be given priority. If you have a disability or medical necessity, please notify us and we will work together on your accommodation request.

Preference is given to qualified Indigenous applicants who apply for positions with Rise Air.

#J-18808-Ljbffr