Courier

Position: Courier-1
Location: Région d'Oka (Oka)

Position Summary
This is an interview position. To provide courteous and efficient pick‑up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

Résumé de poste
La sélection à ce poste demande une entrevue. Assurer le ramassage et la livraison courtois et efficace des colis sur une route assignée; vérifier que tous les envois sont conformes aux modalités de service de Federal Express Canada; fournir des fonctions de service à la clientèle connexes.

Required Knowledge,

Skills and Abilities

High school diploma/educational equivalent.

Must possess a valid driver’s license and have a good driving record.

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

One (1) year customer oriented business experience preferred.

Must achieve minimum threshold on mandatory pre‑placement driver assessment training.

Some knowledge of Federal Express Canada operations and Canadian Customs regulations is an asset.

Good interpersonal and communication skills.

Good time management and organizational skills.

Excellent customer service skills.

Ability to multitask, handle stress and work in a highly pressured environment.

Willingness to be flexible and work different schedules and holidays based on business needs.

Compétences requises

Diplôme d’études secondaires ou scolarité équivalente.

Posséder un permis de conduire valide et un bon dossier de conducteur.

Pouvoir soulever des charges de 70 lb et manoeuvrer, avec l’aide d’un appareil approprié, des colis pesant jusqu’à 150 lb.

Un (1) an d’expérience dans le domaine du service à la clientèle.

Atteindre la note de passage à l’évaluation des conducteurs avant l’embauche.

Une certaine connaissance des activités de Federal Express Canada et de la réglementation douanière canadienne serait souhaitable.

Bonnes compétences en relations interpersonnelles et en communication.

Bonne maîtrise de la gestion du temps et de l’organisation.

Excellent es habiletés pour le service à la clientèle.

Capacité de mener plusieurs tâches de front, de surmonter le stress et de travailler sous haute pression.

Être prêt à se montrer souple pour travailler avec des horaires variables, de même que pendant les congés si les besoins de l’entreprise le justifient.

Disclaimer
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs.

If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5, G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application.

Further, candidates will be assessed through careful consideration of:
1) their current driver’s abstract;
2) their performance during application interviews; and
3) their performance on any driver competency assessments administered.

Employment Equity Statement
At Fed Ex our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2

SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

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