Customer Experience Banker Non NMLS - Canfield, OH

Customer Experience Banker Non NMLS - Canfield, OH

We are looking for a Customer Experience Banker Non‑NMLS to join our team in Canfield, OH. The role is located at Huntington National Bank and supports our branch banking environment by providing financial‑concierge services to walk‑in customers, helping them meet their financial goals, and conducting accurate customer transactions and daily balances.

As a Customer Experience Banker Non‑NMLS, you will act as a Financial Concierge for walk‑in customers, retaining and growing consumer and business relationships by identifying financial goals and needs, recommending appropriate deposit and other banking products and services, and processing customer transactions accurately and efficiently while balancing daily cash.

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow‑up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.

• 1 year or more in customer service in banking, financial services, or goal‑driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

Seniority Level: Entry level

Employment Type: Part‑time

Workplace Type: Office (may combine in‑office and work‑from‑home for certain positions). Applicants must be currently authorized to work in the United States on a full‑time basis.

Exempt Status: Not exempt from overtime pay.

Huntington is an Equal Opportunity Employer. This role follows a tobacco‑free hiring practice. For more details, visit Huntington's Career Web Site.