Mortgage and Consumer Processor

Welcome to Main Street Bank! We are seeking a highly organized, detail‑oriented, and communication‑adept Mortgage and Consumer Loan Processor to join our Loan Production Office in Canfield, OH.

Main Street Bank offers competitive pay, generous time off, amazing teammates, and the security and pride of working for a growing community bank. Looking to be a part of a true local bank with deep roots and an unwavering commitment to serving local communities, customers, and businesses? Then this might be the right opportunity to join us! Apply today and let’s start the conversation.

Position

Summary

The Mortgage and Consumer Loan Processor is responsible for managing the administrative and processing aspects of mortgage and consumer loan applications. This role ensures that all required documentation is accurate, complete, and compliant with bank guidelines and regulatory requirements. The Processor works closely with loan originators, underwriters, and closing agents to facilitate a smooth, efficient loan process from application to closing.

Essential Duties and Responsibilities

• Review and verify loan applications and supporting documents for completeness, accuracy, and compliance with underwriting guidelines.
• Enter and update loan data into the bank’s processing system, ensuring timely and accurate processing of mortgage and consumer loans.
• Maintain organized electronic and/or paper loan files for audit and regulatory purposes.

Process Coordination & Communication

• Coordinate with loan originators, underwriters, and closing agents to ensure all necessary documents are received and processed in a timely manner.
• Communicate with lenders to request additional documentation or clarification as needed.
• Serve as a liaison between various internal departments to facilitate the smooth progression of loan applications.

Compliance & Quality Assurance

• Ensure that all loan processing activities adhere to the bank’s policies, procedures, and regulatory requirements.
• Perform routine quality checks and audits on loan files to identify discrepancies and resolve issues.
• Assist in preparing documentation for internal audits and regulatory examinations.

Process Improvement & Support

• Identify opportunities to streamline processing workflows and improve operational efficiency.
• Support initiatives aimed at automating manual processes and enhancing the accuracy and speed of loan processing.
• Provide feedback on system enhancements and participate in training to stay current with industry best practices.

Administrative Support

• Prepare and distribute regular reports on processing activities, loan status, and operational metrics to management.
• Assist in handling inquiries and resolving issues related to loan processing from both internal teams and customers.
• Maintain confidentiality of all borrower and loan information in accordance with privacy and security protocols.

Supervisory Responsibilities

No supervisory responsibilities.

Work Experience Qualifications

Minimum of 2–3 years of experience in loan processing, mortgage, or consumer lending within a banking or financial services environment. Familiarity with mortgage and consumer loan products, processing procedures, and regulatory requirements is preferred.

Preferred

Skills and Qualifications

• Excellent attention to detail and strong organizational skills.
• Proficiency in data entry, document management, and the use of loan processing software.
• Strong communication skills, both written and verbal.
• Ability to work collaboratively in a fast‑paced environment and manage multiple tasks simultaneously.
• Knowledge of relevant regulations and industry best practices in loan processing.
• A proactive approach to problem‑solving and process improvement.

Education Requirements

High School Diploma or equivalent required;
Associate’s or Bachelor’s degree in Business, Finance, or a related field preferred.

Licensing or Certification Requirements

None.

Work Environment / Physical Demands

Being able to sit or stand for long periods of time and effectively communicate with others. Reasonable accommodations can be made if needed.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Finance and Sales

Industries

Banking

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