Temporary Credit Controller

We are recruiting for an experienced Temporary Credit Controller to support a key finance project for a well-established manufacturing and engineering business based in Cannock, Staffordshire . Our client is a reputable UK manufacturing and engineering organisation based in Cannock with over 30 years of experience delivering specialist solutions across a variety of sectors. The Temporary Credit Controller, reporting to the Finance Director will support a dedicated aged debt recovery project focused on accounts with balances exceeding 180 days outstanding .

The successful candidate will take ownership of a portfolio of overdue accounts, working systematically through the debt collection cycle to maximise collections and resolve barriers to payment.

Key Responsibilities Manage a portfolio of aged debt accounts, with a primary focus on balances aged 180 days and over . Accurately allocate incoming customer payments and investigate unallocated cash. Proactively chase outstanding debt via telephone, email and written correspondence. Follow the complete debt collection cycle from reminders and follow-ups through to formal escalation and recovery action. Draft professional escalation emails and collection correspondence for overdue accounts.

Investigate and resolve invoice, purchase order, delivery and pricing disputes preventing settlement. Work closely with internal departments to achieve prompt query resolution and remove payment obstacles. Maintain accurate records of customer communications, commitments and collection activities. Escalate high-risk accounts appropriately and recommend next-step actions. Liaise with third-party debt collection agencies and monitor progress on referred accounts. The most desirable Temporary Credit Controller will have:
Previous experience in a Credit Control, Accounts Receivable or Collections position. Proven track record of recovering aged debt and improving cash collections. Strong understanding of the end-to-end debt collection process. Strong organisational skills and attention to detail. Ability to work onsite in the Cannock offices. Competitve salary / day rate EA First Ltd are acting as an Employment Agency for this permanent vacancy.