Customer Experience Advisor

Customer Experience Advisor Required – Cannock (WS11)

Tudor Employment Agency is recruiting for Customer Experience Advisors to join our client’s team in Cannock.

You will play a key role in delivering exceptional customer service, supporting sustainability goals, and advising customers on waste management, recycling and circular economy initiatives.

✅ Your Main Duties as a Customer Experience Advisor:

• Act as the first point of contact for all customer enquiries across phone, email & digital channels

• Provide clear, professional and empathetic customer support

• Educate customers on recycling, waste reduction and sustainability opportunities

• Support customers with waste management obligations & environmental compliance

• Promote services that increase recycling rates and reduce waste to landfill

• Communicate environmental values, initiatives & innovations

• Identify opportunities to improve customer environmental performance

• Log queries, maintain accurate records & manage multiple tasks effectively

• Represent the brand’s mission of protecting resources and supporting a circular economy

🌟 The Ideal Candidate for the Customer Experience Advisor role:

• A commitment to delivering an excellent customer experience

• Excellent written & verbal communication skills

• Strong interpersonal skills

• Focused, self‑motivated and adaptable

• Patient, empathetic and confident handling conflict

• Able to multitask and manage workload effectively

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Hours:

Monday to Friday, 8:30am–5:00pm

💰 Pay Rate: £12.21 per hour

📞 Interested?

#Team Tudor is waiting for your call