Air Import Operator
Job in
Cannock, Staffordshire, WS11, England, UK
Listed on 2026-02-24
Listing for:
Top Talent Recruit
Full Time
position Listed on 2026-02-24
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Our client, a freight forwarder is looking for an Air Import Operator to join their office in Cannock.
- Follow strict and time sensitive SOP's/KPI's to ensure compliance
- Work closely with internal and external customers
- Focus on customer service
- Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe
- Month end department compliance
- Customs Entries
- Cost control
- Assist senior forwarders, Supervisor and line manager where required
- Ensure all reports including internal and customer specific are completed within the deadline
- Resolve queries from customers and suppliers
- Ensure Best Practice models are adopted
- Work closely with the Operations manager for Internal and external rates reviews.
- Remain in contact with customers and suppliers to maintain relationships
- To take part in customer reviews when required to build up visibility and relationships with customers.
- Assist sales and management with customer development
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