Store Manager - West Midlands

Overview

Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?

• As Store Manager, focus on creating an unforgettable customer experience and helping your team reach their full potential.
• Work closely with your Area Manager to implement local business strategy and continuously reach performance targets; lead with effective leadership and coach your team to deliver an excellent customer experience.
• Define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and drive employee wellbeing and engagement with regular 1-to-1s and genuine team connections.

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Quarterly product allowance
• Numerous wellbeing initiatives and EAP
• Company & Team Events