Retail Lead

Nike Cannock

Location:

Cannock Wood, England, United Kingdom

Company:
Nike

We are looking for a Retail Lead to join our team and provide world‑class service to consumers. As a Lead, you will deliver exceptional consumer service, coordinate, coach, and motivate employees in your area, maintain a positive work atmosphere, and support daily business management to achieve sales targets across digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with store leadership and serve as a brand ambassador for Nike’s initiatives, ensuring compliance with all Nike standards and guidelines.

• COMMERCIAL:
  Support a team that delivers efficient receiving of product, maintains inventory accuracy to visual presentation standards, and launches timely monthly initiatives.
• ATHLETE
  
  EXPERIENCE:
  
  Ensure the team delivers the highest quality athlete experience.
• CONSUMER
  
  EXPERIENCE:
  
  Lead by example to deliver top‑tier sales floor service and bring the consumer journey to life.

• One of the best compensation and benefits packages in the industry.
• Opportunity for monthly performance‑based bonus.
• A supportive team that values Diversity, Equity & Inclusion.
• A career at a leading sports and fashion company.
• Generous online and in‑store employee discounts and a brand‑new Nike outfit for you to wear on the sales floor.

• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours (40 hrs full‑time), including day, evening, weekends, and/or holidays as needed.

Note that relocation support is not provided for this role.

Apply now online.

We are waiting for you!

Mid‑Senior level

Full‑time

Sales and Business Development

Retail