Family Team Legal Secretary & Receptionist

Job Title:

Family Team Legal Secretary & Receptionist

Canterbury Office

24570.00 FTE (dependent on experience)

We are looking for a professional and organised individual to join our Canterbury office as a Family Team Legal Secretary & Receptionist. This dual role combines front‑of‑house responsibilities with essential legal secretarial support for our Family & Childcare Team. The position provides a unique opportunity to work in a dynamic law firm supporting both client‑facing and administrative duties in a fast‑paced professional environment.

• Legal Secretary Duties (Approx. 50%):
  • Provide high‑quality secretarial support to the Family & Childcare Team.
  • Type from digital dictation and other sources accurately and efficiently.
  • Manage electronic filing and ensure proper document storage in line with firm procedures.
  • Deal with telephone calls from clients, counsel experts and other third parties in a professional manner.
  • Maintain appointment diaries for Fee Earners and Senior Team Members.
  • Assist with legal aid matters and applications via CCMS.
  • Process fee HSVies, expert invoices and other financial documentation related to cases episode.
  • Ensure compliance with all office procedures and the firm's Practice Manual.
  • Greet and liaise with clients and visitors, providing professional and courteous support.
  • Action any other administrative or legal support tasks as required to ensure the smooth running of the team.
• Reception Duties (Approx. 50%):
  • Welcome clients and visitors to the office with professionalism and warmth.
  • Maintain a tidy and organised reception area.
  • Direct visitors and enquiries to the appropriate team member.
  • Provide occasional support for the wider firm's phone system during quieter reception periods, handling overflow calls and general enquiries.
  • Collaborate with the wider admin team to ensure smooth coverage of reception and shared administrative tasks.

• Previous experience as a legal secretary or administrative assistant is essential.
• Interest or experience in Family & Childcare Law preferred.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Professional, approachable stip and client‑focused manner.
• Fast and accurate typing skills with excellent attention to detail.
• Ability to work under pressure and meet deadlines.
• Proactive, flexible and team‑oriented approach to work.

• Hybrid working arrangements.
• Supportive supervision and mentorship.
• Ongoing training and career development opportunities.
• Competitive base salary with pension contribution and optional Benenden Health Care.
• Firm laptop and access to modern IT systems.
• Annual leave of 23 days plus bank holidays, with review and increase with service.
• Bi‑annual staff events and additional perks.

Please send your CV and cover letter to our dedicated HR team at: