Ward Clerk - Harbledown Ward

East Kent Hospitals University NHS Foundation Trust

The closing date is 26 February 2026

Our Hyper‑Acute Stroke Unit (HASU) provides excellent standards of care for patients with a workforce that is passionate, dynamic and inclusive. As a Ward Clerk, you will support the Ward Manager with a range of administrative tasks to ensure that the unit runs efficiently. No two days will be the same and you will need to be proactive and flexible to work as part of our busy, friendly team of nursing, medical and allied health professionals.

• Updating and reviewing files
• Making referrals and appointments
• Reporting issues to appropriate corporate teams when necessary e.g. maintenance, IT
• Answering phone calls and handling general queries
• Updating computer systems
• Arranging patient transportation
• Ordering stationery and materials as required
• General office tasks such as printing, filing, laminating
• Welcoming visitors to the unit and helping to answer general questions

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'.

It's about empowering frontline staff to lead improvements day‑to‑day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

PLEASE NOTE WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE

• Educated to GCSE grade 4 (or equivalent) in English and Maths
• Good numeracy and literacy skills
• NVQ Level 2 (or equivalent) in administration

• Experience of working in a receptionist/admin/clerk role
• Experience of working in the NHS
• Working knowledge of NHS computer systems

• Understanding of the Data Protection Act and importance of confidentiality
• Knowledge of care pathways

• A team player
• Ability to communicate clearly – written and verbally
• Able to multitask and remain calm under pressure

• Respect, model and uphold Trust values

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

East Kent Hospitals University NHS Foundation Trust