Revenue Assurance Manager

Overview

Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions. We are looking for an experienced Revenue Assurance Manager to join our Canterbury team. This role ensures accuracy across our billing processes, maximises revenue, and leads a small but high-performing team. You will serve as the key contact for the Revenue Assurance function, collaborating with stakeholders across the business to drive process improvements and strengthen financial controls.

• Lead and develop a diverse team of 5 (4 remote and 1 office-based in Canterbury).
• Conduct regular one-on-one meetings to support staff development.
• Serve as the main point of contact for the Revenue Assurance team.
• Occasionally travel for face-to-face meetings with team members.
• Maximise revenue opportunities through detailed analysis of billing systems.
• Manage supplier invoice reconciliations against the Symbill Billing System.
• Enhance data integrity to improve profit reporting and business decision-making.
• Collaborate with internal departments to resolve discrepancies and issues.
• Oversee purchase invoice approvals via Concur.
• Investigate and resolve all Cost of Sale invoices without purchase orders.
• Streamline and improve revenue analysis processes.
• Work with the Billing team to identify trends, risks, and opportunities for process improvements.
• Enhance Management Information (MI) reporting by ensuring accurate data capture (supplier names, wholesale costs, etc.).
• Reduce errors and credit notes by proactively identifying issues before invoicing.
• Improve billing timeliness through accurate supplier reconciliations.
• Ensure clear product naming conventions and customer-friendly billing practices.

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Experience in Revenue Assurance over an extended period (preferably in telecommunications or financial services).
• Strong leadership skills with proven experience in managing diverse teams.
• Advanced Excel skills; experience with data visualisation tools is a plus.
• Excellent analytical, problem-solving, and communication skills.
• In-depth knowledge of revenue assurance processes, controls, and best practices.
• Familiarity with telecom billing systems and industry regulations is highly desirable.
• Detail-oriented with a strong focus on accuracy and quality.

• Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet.
• Annual Leave: 25 days, increasing by one day each year up to 28 days.
• Health & Wellbeing:
  Private medical coverage, discounted health plans, virtual GP access, eye care scheme, and an employee assistance program, facilitated by our Wellbeing Team.
• Wavenet Academy:
  Launch of our Learning Management System (LMS) to support learning, training, and personal development across the organisation.

Ready to join the UK’s largest managed service provider? Apply today or contact our Talent Acquisition Team at  for more information.

We are committed to building a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences to apply.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Business Development and Sales
• Industries:
  Technology, Information and Internet