Administrator | Ashburton Hospital

# Administrator | Ashburton Hospital Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
** About the Role
** The Administrator plays a vital role in supporting patient access to healthcare services by coordinating bookings in line with Health New Zealand and Ministry of Health (MoH) guidelines. This position directly contributes to achieving health targets and ensuring patients receive timely,appropriate care.

Working under the guidance of the Administration Team Leaderyou will be responsible supporting patient and visitors access to the facility,clinic flow, and ensuring booking processes are accurate, compliant, and patient-centred.
** Casual position information
** Availability and reliability are a core requirement forthese roles. These positions are casual, i.e. we cannot confirm full time work,however on average we are looking are looking for cover for up to 3 x 8-hour shifts per week.  This includes a mixof Front of House/reception shifts that commence at 8.00 to 4.30 pm, and shift coverage between Front of House and the Acute Assessment Unit (AAU) between
8.00am and 10.00pm.  These shifts are covered seven days per week/365 days per year. As a casual staff member, you may be asked to work weekends and public holidays

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3 Step1 to 3 (final placement step is dependent on skills, knowledge and experience)
For further information about the administration and clerical pay equity settlement please follow the link below:
** Key Responsibilities
**** Front of House & Patient Support
*** Provide  a welcoming, professional front-of-house service for patients and visitors
* Check  and update patient demographics in the Patient Management System (SI PICS)
* Identify  unwell or infirm patients and refer promptly to nursing staff
* Communicate  booking information clearly and compassionately to patients
** Patient Management System & Data Accuracy
*** Ensure  all data entry is timely, accurate, complete, and auditable
* Seek  clinical direction for booking queries or re-categorisation requests
* Manage  pre-booking requirements such as diagnostic timing and preparation  instructions
** You Will Be Successful in This Role When
*** Excellent  customer service is consistently demonstrated with patients, clinicians,  and colleagues
* Patient  confidentiality and privacy are always maintained
* Booking  processes are accurate, efficient, and aligned with clinical and service  goals
* Clinics  run smoothly due to effective preparation and coordination
** About You
** You are organised, people-focused, and confident working with systems and processes in a busy healthcare environment. You enjoy beingpart of a team that helps patients access care smoothly and efficiently.

You will bring:
* Excellent  customer service and communication skills
* Strong  technical ability and confidence learning new systems
* High  attention to detail and accuracy
* Excellent  organisational, time management, and problem-solving skills
* Ability  to work independently and meet deadlines
* Intermediate  to advanced skills in Microsoft Word, Outlook, and Excel
* Strong  keyboard skills (50'70 wpm)
* A  proactive, team-focused approach
** Desirable:
*** Administrative  experience in a health environment
* Knowledge  of medical terminology
* Familiarity  with public hospital systems and SI PICS
* Awareness  of working with people from diverse cultural backgrounds
** Working at Health New Zealand
** Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand and service our community**.
** We welcome applications from our diverse

Māori, Pacific, disabled, and rainbow communities.
*
* How to Apply

** To apply please click '
** apply now**.' All applications must be submitted through our online career's portal.  If you have any questions about the role, please contact Kerri McCarthy at Kerri.

McCarthyt.nz
* We will review applications as received and may proceed with the recruitment process, before the closing date of this advert*
* ** Ashburton  Health Campus - Acute Assessment Unit (AAU) administrator**
* ** Casual  position (see below for details)**|

Location:

| |  | | --- | | South Island - Canterbury - Ashburton | |
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