Digital Service Operations Specialist

We are seeking two experienced and dedicated Digital Service Operations Specialists to join our team. This role will support our students, staff and other users across a wide range of technologies, platforms and services, with a primary skillset in one of our core disciplines - Networks, Platforms & Systems, End User Computing, Unified Communications, and M365. You will either already have extensive experience in one discipline and be looking for your next challenge, combining your existing skills with learning about another area;

or you will have wide-ranging experience of many disciplines and wanting to gain additional depth in one or more other areas. You will bring strong technical capability, excellent communication skills, and the ability to build effective working relationships across IT and non-technical teams. You will be comfortable managing a varied workload, problem‑solving issues in a complex IT environment, and contributing positively to a collaborative team environment.,

Disability Confident

About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.

For more details please go to .

Canterbury Christ Church University is located in the world famous Cathedral city amongst stunning history and heritage. Canterbury is a thriving international destination, with many students and staff choosing to study and work here, making this historic, cosmopolitan city vibrant and culturally diverse., Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging.

Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you.

#yourCCCU

Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work

Employment Visa Clarification:
According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.

• Quickly and competently engage with various technologies and systems
• Apply existing experience and skillset to creatively and effectively deliver support
• Embrace deeper technical learning across one or more core disciplines
• Cross‑skill colleagues in area(s) of expertise
• Deliver truly user‑centric service
• Work collaboratively across the team, department and beyond
• Provide technical support and troubleshooting to maintain system reliability

Flexible & Connected Working, Our staff enjoy competitive salaries and a great working environment with a number of benefits ranging from the occupational pension scheme to use of the University’s facilities including the library and fitness centre. We are strongly committed to equality and recognise the value of a diverse workforce. We offer generous holiday entitlements plus eight bank and public holidays, as well as discretionary days over the Christmas period.