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Service Desk Technician — Weekend Rotations & First‑Line Support
Job in
Canterbury, Kent County, CT1, England, UK
Listed on 2026-07-16
Listing for:
RGIT Australia
Full Time
position Listed on 2026-07-16
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
RGIT Australia in Canterbury seeks a Service Desk Technician to be the first point of contact for client technical support, diagnosing basic issues and guiding customers through resolutions. The role covers monitoring, ticket logging, and escalating complex problems to specialist teams to ensure high service levels.
You will work 37.5 hours weekly on a rotating shift, including weekends, and collaborate across Finance, Technical Services, Network Operations and Service Delivery to resolve client
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