Assistant Store Manager- Number One Shoes + Hannahs

Assistant Store Manager
- Number One Shoes + Hannahs (Rangiora)

About Us

Welcome to Number One Shoes + Hannahs, part of the Tahua Group, a great Kiwi business proud to operate across retail, hospitality, and health. Tahua is dedicated to supporting its people, communities, and growth, and includes well-known brands across different sectors:

• Retail:
  
  Number One Shoes + Hannahs, Torpedo7 online, The Outlet

Number One Shoes + Hannahs are two of New Zealand’s best-loved footwear brands, with a history that goes back generations. Hannahs has been around since 1868, while Number One Shoes has been helping Kiwis put their best foot forward for decades. Together, we’ve created the ultimate destination for shoes - bringing style, comfort, and value to every New Zealander.

What makes us special is the mix of tradition and fresh energy. Hannahs brings heritage and trust, while Number One Shoes is all about fun, fashion, and affordability. From everyday staples to special occasion styles, we’ve got something for everyone and we love helping our customers find the perfect pair.

When you join us, you’re not just working in a store, you’re part of a team that loves shoes, loves people, and loves creating a great experience every day. If you’ve got energy, passion, and a love for helping others, you’ll feel right at home with us.

We’re looking for an Assistant Manager to join our Rangiora team. You’ll play a pivotal role in supporting the Store Manager to keep the store running smoothly day‑to‑day, while still staying hands‑on with customers and team members.

This is an exciting opportunity for someone who thrives in a fast‑paced retail environment, enjoys coaching and developing people, and wants to grow their leadership skills while making a real impact on sales and team culture.

• Location:
  
  Rangiora
• Hours:
  
  33 hours per week (Sunday: 9:30‑16:15, Monday: 9:30‑17:15, Tuesday: 10:00‑17:00, Wednesday: 10:00‑17:00, Thursday: 10:00‑17:00)

• Customer Experience & Service Leadership:
  You’ll embrace our Every Day Great Experience (EDGE) framework, ensuring every shopper feels welcomed, supported, and inspired. You’ll lead by example on the shop floor, coaching team members and stepping in to handle escalations professionally.
• Team Coaching & People Development:
  You’ll support the Store Manager in leading the team, running shifts, and ensuring staff are set up for success. You’ll coach, train, and motivate team members, reinforcing best practices and providing constructive feedback, while building a positive, engaged team culture.
• Operational Excellence:
  You’ll help oversee the smooth running of the store, managing stock flow, merchandising, compliance, and health & safety standards. You’ll take ownership of key operational tasks during shifts, including opening and closing, cash handling, reporting, and rostering.
• Sales & Performance:
  You’ll support the Store Manager in achieving sales and margin targets, monitoring daily performance, and driving opportunities to maximize results. You’ll use insights and reporting to help shape actions that boost sales, manage stock effectively, and reduce shrinkage.

• At least two years of retail or customer‑facing experience
• At least two years of supervisory or leadership experience
• Strong customer service skills with the ability to lead by example on the shop floor
• Confidence in coaching, training, and motivating team members
• Solid organisational skills and the ability to manage competing priorities
• A collaborative and proactive approach, with the drive to deliver results and support store success

• Be part of a fun, people‑focused team
• Staff discounts on shoes and accessories
• Training and support to grow your leadership skills
• Flexible working hours where possible
• Work for a brand that’s part of Tahua, a great Kiwi business with retail, hospitality, and health brands, including Number One Shoes + Hannahs, Torpedo7, The Outlet, Burger King, Popeyes, Starbucks, and Resonate