Retail Supervisor; Store

Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability?

Look no further – join us as a retail supervisor in our Store
50 in Canterbury.

This is a permanent, part-time role working 7hrs hours per week.

The Retail Supervisor will support the Retail Manager in the day-to-day running and development of the shop, ensuring excellent customer service, strong financial performance and high visual standards.

A key focus of this role is growing the shop’s social media presence and driving sales through Tik Tok, Instagram, Facebook and other digital platforms. The post holder will be responsible for creating engaging content, promoting stock creatively, supporting online selling initiatives and helping modernise the customer experience within the charity retail environment.

Alongside digital responsibilities, the role includes supervising volunteers, cash handling, banking, opening and closing procedures, merchandising, stock processing, housekeeping and ensuring compliance with all Pilgrims Hospices policies and procedures.

The post holder will act as deputy in the absence of the Retail Manager.

To be successful in this role as a Retail Supervisor you should have:

• Experience working in a target-driven retail environment.
• Entrepreneurial and commercial mind.
• A good standard of numeracy and English
• Excellent communication and interpersonal skills, personable and able to relate to volunteers
• A flexible and positive attitude
• Excellent communication and interpersonal skills, personable and able to relate to volunteers
• Understanding how to use Tik Tok, Instagram or Facebook to increase sales

We offer a holistic benefits package, including:

• Friendly and highly professional working environments alongside people passionate about what we do
• Opportunities for professional development through a range of extensive learning
• A workplace pension scheme. Those joining us from the NHS may retain eligibility to membership of the NHS pension scheme
• A good work-life balance and realistic working hours
• Financial discounts, provided through the Blue Light Card scheme
• A sense of achievement in supporting a worthwhile cause
• A sense of wellbeing

Salary: £4,720 per annum (part-time: 7 hours per week)