Tenant Liaison Officer - Door to Door Canvassing

Job Title:

Tenant Liaison Officer

Location:

Canterbury - Kent
Overview
 
* We’re looking for a confident and outgoing individual to join the Water team as a Tenant Liaison Officer
 
* This is a fully field based role, perfect for someone with experience in tenant liaison, accompanied viewings, property inspections, or similar customer facing roles.
 
* You’ll be engaging directly with residents at their homes, explaining a free water saving upgrade, and carrying out simple indoor assessments to book installations.
 
* If you enjoy being out on the road, talking to people, and making a difference in your community, this could be a great fit for you.
Duties
 
* Appointment Booking
 
* Resident Engagement
 
* Internal Home Surveys
 
* CRM and Reporting
 
* Compliance and Safety
 
* Team Collaboration
Requirements / Demonstrable Experience
 
* Minimum 2 years of customer-facing experience
 
* Ideally in roles such as tenant liaison, estate/letting agency, accompanied viewings, or similar field-based positions
 
* Full UK driving license
 
* A clean license is preferred, and the role involves regular travel within a defined area
 
* Access to a personal vehicle with business use insurance
 
* Essential for fieldwork (mileage allowance provided)
 
* Clear DBS check (Disclosure and Barring Service)
 
* Required due to the nature of working in residential homes
 
* Basic IT skills
If you feel like you would be a good fit for this job please apply today