Retail Security Officer

Mitie has a great opportunity for a Retail Elite Security Officer to join the Total Security Management Team.

Retail Elite Security Officers must be available to cover various shift patterns and be flexible in their approach to working locations and potential changes to working patterns.

Pay Rate is £12.71.

Postcode: CT9 1RP
.

Store:
Aldi Margate Zion Place.

Free parking if you drive.

Breaks are paid.

• To protect customers and colleagues from physical and verbal abuse, by providing a reassuring and professional security presence.
• To provide a highly visible security presence which is easily identified by both customers and colleagues whilst providing an exceptional level of customer service.
• To proactively deter and prevent anti‑social behaviour, theft and criminal activity.
• Liaising with the store management, Police and other external agencies when required.
• Utilising conflict resolution to diffuse difficult situations that may arise within the workplace.
• Ensuring behaviours and situations that endanger the health and safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies.

• The elite security officer will need to be a team player with an enthusiastic attitude.
• Able to work on their own initiative.
• Retail Security experience.
• Flexible approach to work to suit the business needs with an ability to work with different teams as required.
• Excellent communication skills, written and verbal.
• Capable in the use of technology.
• The ability to identify triggers to conflict along with excellent mediation skills.
• Conduct themselves to high ethical standards.
• Conflict resolution trained.
• Frontline Door Supervision or Security Guarding License essential, CCTV Licence beneficial.
• A Full UK Driving licence would be beneficial.
• To maximise the use of BWCCTV during confrontational situations.

• Flexible benefits scheme tailored to your lifestyle.
• Virtual GP access via video or phone.
• Salary Finance scheme for accessing up to 50% of earned pay before payday for a small fee.
• Choices platform to customise benefits such as dental, dining, coffee, tech products.
• MiDeals platform with high street discounts.
• Cycle‑to‑work scheme.
• Life cover of at least £10,000.
• Save‑as‑you‑earn scheme and Mitie Matching Share Plan.
• Mitie Stars recognition with cash prizes.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .